Call Forwarding Guide
How to Forward Calls from AT&T Business
Redirecting your AT&T Business calls to SkipCalls ensures every customer inquiry is handled by an intelligent AI assistant 24/7. This simple setup allows your team to stay productive while our AI manages your inbound phone traffic seamlessly.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *72••••# | *73# |
When Busy Forwards when you're on another call | *90••••# | *91# |
No Answer Forwards if you don't pick up within a few rings | *92••••# | *93# |
When Unreachable Forwards when your phone is off or has no signal | *372••••# | *373# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Confirm that the Call Forwarding feature is active on your specific AT&T Business service plan.
- •Ensure you are entering the complete 10-digit SkipCalls destination number without extra prefixes.
- •Check if your business PBX or hardware settings are overriding the network-level forwarding commands.
- •Restart your device or office phone system if the dial codes do not seem to register immediately.
Frequently Asked Questions
Does AT&T Business charge extra for forwarding calls?
While the feature is often included in business plans, AT&T may apply standard per-minute charges for the duration of the forwarded call.
How can I disable call forwarding on my AT&T line?
You can typically deactivate the service by dialing *73 or using the AT&T Business digital portal to reset your settings.
Is SkipCalls compatible with all AT&T Business plans?
Yes, SkipCalls works with any AT&T Business line that has standard call forwarding capabilities enabled, including landlines and mobile seats.
Can I forward calls only when my line is busy?
Yes, AT&T Business supports conditional forwarding options such as Forward if Busy or Forward if No Answer.
Ready to forward your AT&T Business calls?
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