AI Receptionist Features
16 powerful features to handle customer conversations professionally — multilingual AI in 10+ languages, 7 calendar integrations, 6 CRM connections, voice cloning, Email Receptionist, warm transfers, and more. Core phone features start at $199/year; advanced channels such as Email Receptionist are available on eligible plans.
Appointment Scheduling
AI accesses your calendar in real-time, finds open slots, and books appointments directly during the call. Supports 7 calendar providers including Google, Outlook, Calendly, Cal.com, Square, Apple iCloud, and GoHighLevel.
Call Transcription
Every call is automatically transcribed with AI-powered accuracy. Search past calls, review conversations, and get instant summaries in your inbox.
Spam Blocking
AI identifies spam patterns and blocks unwanted calls before they waste your time. Millions of known spam numbers in our database. Only real customers get through.
Multilingual AI
Your AI detects the caller's language and switches automatically — mid-call if needed. No menu prompts, no "press 2 for Spanish." Just natural conversation in 10+ languages.
CRM Integration
Call data syncs automatically to your CRM. Create contacts, log activities, and update deals without lifting a finger. 6 CRM platforms supported out of the box.
Call Transfers
Warm or cold transfers to your team. With warm transfer, your AI briefs the recipient on who's calling and why before connecting — so they have context from the start.
Voice Cloning
Clone your own voice so the AI sounds exactly like you. Callers rarely notice the difference — your brand voice stays consistent even when you're unavailable.
Smart SMS Auto-Replies
When someone texts your business number, the AI responds using your knowledge base and business context. It can even book appointments and search your CRM via text.
Email Receptionist
Give customer emails the same receptionist treatment as calls and texts: useful replies, business context, customer history, and owner review when needed.
Built-in CRM
Every contact gets a dedicated page with calls, texts, appointments, tasks, notes, and files. Automatic duplicate detection merges records in one click. Custom fields for any data you need.
Personalized Greetings
When a known caller rings, your AI greets them by name. "Hi Sarah, thanks for calling back!" — repeat callers feel recognized from the first second.
Data Collection & Evaluation
Define custom data fields and evaluation criteria. Your AI extracts structured information from every call and scores itself against your success criteria.
Custom Agent Functions
Connect any REST API or MCP server as an agent tool. Your AI can query inventory, check order status, update records, or call any external system — during a live call.
Website Widget
Embed a call button on your website with one line of code. Visitors click and talk to your AI receptionist directly — no phone number needed. Fully customizable.
Real-Time AI Supervision
A second AI model monitors every conversation in real-time, coaching your primary agent without the caller knowing. Sub-second evaluations ensure quality never drops.
Post-Call Auto-Dispatch
Define trigger rules: when a caller mentions "emergency" or "urgent," your AI immediately calls your team member and briefs them on the situation. Instant escalation.
Features Built to Work Together
Core phone features are simple to start with, and advanced channels such as Email Receptionist are available on eligible plans. Every feature is designed to work together.
