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Overflow Call Handling

Stop Losing Customers When Your Line Is Busy

67% of callers never call back after hitting voicemail or a busy signal. SkipCalls AI catches every overflow call - answering instantly when you can not, booking appointments, and texting you the details. Handle unlimited peak-hour calls for $99/year.

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67%
of callers never call back if unanswered
3-5x
more calls during peak hours
$99/yr
Unlimited overflow handling
<1 sec
AI picks up when line is busy

The Problem: Peak Hours Cost You Customers

Your best opportunities come when you are busiest. A storm hits and 50 homeowners need repairs. Monday morning and every patient wants to schedule. Tax season and clients are calling non-stop. You can only handle one call at a time - and every caller who gets voicemail calls your competitor next.

  • Your best customers call during your busiest times - and get a busy signal or voicemail.
  • You can only take one call at a time, but 3 people need you right now.
  • By the time you call back, they already booked with your competitor.
  • Traditional overflow services charge $1-3 per minute - a 10-minute call costs $30.
  • You hired staff to help, but they can not handle the volume during seasonal rushes.

The Solution: AI That Handles Unlimited Overflow

When your line is busy, SkipCalls AI picks up instantly. It answers professionally with your business name, captures what the caller needs, books appointments, and sends you a text summary. No busy signals. No voicemail. No lost customers. Handle 1 overflow call or 100 simultaneously.

Instant Overflow Pickup

When your line is busy or rings too long, calls automatically route to SkipCalls AI. No busy signals. No voicemail. Just instant, professional service.

Peak Hour Coverage

Monday mornings. Post-storm rushes. Tax season. Your AI receptionist handles unlimited simultaneous calls during your busiest periods.

Seamless Handoff

Callers do not know they are talking to overflow. The AI knows your business, books appointments on your calendar, and texts you urgent messages.

99% Cost Savings

Traditional overflow services charge per-minute fees that explode during busy times. SkipCalls is $99/year flat - handle 1 overflow call or 1,000.

Who Needs Overflow Answering?

Any business that experiences call spikes benefits from overflow handling.

Contractors

Storm season floods your phone with repair calls

Medical Offices

Monday mornings when patients call to schedule

Salons & Spas

Holiday rush bookings all at once

Service Businesses

Any time multiple customers need you simultaneously

How Overflow Answering Works

Seamless call handling when you need it most.

1

Customer calls your main line

Business as usual - you answer if you are available.

2

Line is busy or you cannot answer

Instead of voicemail or busy signal, call forwards to SkipCalls.

3

AI answers professionally

"Hi, thanks for calling [Your Business]. How can I help you today?" - seamless experience.

4

You get the details instantly

Text summary, transcript, and calendar booking if needed. Follow up when you are free.

SkipCalls vs. Traditional Overflow Services

FeatureSkipCallsTraditional Overflow
Annual Cost$99/year flat$500-2,000+/year
Per-Minute FeesNone$1-3/minute
Simultaneous CallsUnlimitedLimited by staff
Response TimeInstant (first ring)10-30 seconds
Calendar IntegrationExtra fee
Real-time Text SummariesOften delayed

Frequently Asked Questions

How do I set up overflow forwarding?

Most phone systems support "busy/no-answer" forwarding. On your cell phone, dial *71 + your SkipCalls number. For landlines and VoIP, check your provider settings for "conditional forwarding." Setup takes about 2 minutes.

Will callers know they reached overflow?

No. The AI answers with your business name and handles the call exactly as you would. Callers experience seamless service - they just know someone helpful answered instead of voicemail.

Can the AI book appointments during overflow?

Yes. SkipCalls syncs with Google Calendar, Calendly, and other scheduling tools. The AI can check your availability and book appointments in real-time, even during your busiest hours.

What if I get 50 overflow calls at once?

No problem. Unlike human-based overflow services that have limited staff, SkipCalls AI handles unlimited simultaneous calls. Every caller gets immediate service.

How fast does the AI pick up?

Instantly. When the call forwards to SkipCalls, the AI answers within the first ring. No hold music, no "please wait" - immediate response.

What about urgent calls during overflow?

You configure what counts as urgent. The AI can immediately text or call you for emergencies (burst pipes, medical issues, security concerns) while handling routine inquiries on its own.

Explore More

After-Hours Answering

24/7 coverage for calls that come in at night

Bilingual Answering

Handle Spanish and English calls seamlessly

AI vs Human Receptionist

Compare costs and capabilities

Stop Losing Peak Hour Customers Today

Setup takes 60 seconds. Forward your busy-line to SkipCalls and never miss an overflow call again. Unlimited calls for $99/year.

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SkipCalls

AI-powered phone assistant that answers calls, schedules appointments, and handles customer inquiries 24/7.

Rated 4.2 stars based on 46 reviews

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