“I haven't lost a lead since.”
Matt Kredit
Owner, Kredit Sprinkler & Arizona Lighting
New Lead Captured
Summary from Luna
- Serving Arizona
- Since 1984
- Family business
- Third generation
- Service area
- Phoenix, Scottsdale, Paradise Valley
- AI receptionist
- Luna
“Hi, it’s Dave. Call me back.”
Voicemail · first name only
Before Luna
Phone tag, from inside a trench.
Matt works every job himself, so the phone rings while his hands are in the dirt. Missed calls were the biggest headache.
“A client would call while I was on a job, and they'd usually leave a voicemail with just a first name. I'd call back and leave another message asking for their full name and address. By the time they got back to me, two or three days had gone by.”
How it works for Matt
From a missed call to a booked job.
Luna answers and writes the summary. Matt built the rest himself: his own AI assistant, Maddie, running on a Mac at home.
- During the call
Call summary
New lead- Caller
- Name and callback number
- Address
- Street address, Scottsdale
- Needs
- Drip line leak, front bed
Luna answers the call Matt can’t take and emails him a clean summary.
Luna · SkipCalls
- ~15 minutes later
Maddie
New lead: Homeowner, Scottsdale. Drip line leak, front bed. Number and address attached.Maddie reads the summary and texts him. Urgent calls reach him within a couple of minutes.
Maddie · Matt’s assistant
- After the callbackCalendar
Drip repair
Scottsdale
Address and notes added
Matt calls back the same day. Maddie puts the job on his calendar.
Maddie · Matt’s assistant
- After the jobInvoiceDraft
Drafted in QuickBooks, ready for Matt to send
Maddie drafts the invoice for him to review and send.
Maddie · Matt’s assistant
Every day at 2:15 PM, Maddie texts Matt a checklist of everything still open.
Example details are illustrative.
What changed
“The biggest change is getting my time back. Phone tag eats up a lot of the day, especially for a one-man operation. Now when a call isn't urgent and I'm busy on a job, I don't have to stop.”
Matt Kredit
Owner, Kredit Sprinkler & Arizona Lighting
About the business
Kredit Sprinkler & Arizona Lighting
A family business serving Arizona since 1984, now in its third generation. Matt works on every job himself, from sprinkler repairs to LED accent lighting that makes a backyard glow after dark.
- Phoenix, Scottsdale, Paradise Valley
- Mon–Fri, 6 AM–3 PM
- Licensed, insured & bonded
Sprinkler & irrigation
Installs, repairs and troubleshooting for lawn sprinkler systems.
Drip irrigation
New drip systems and fixes for leaks, clogs and dead zones.
2-wire irrigation repair
Diagnosis and repair of two-wire decoder systems.
Flow management
Smart timers and flow monitoring that catch waste early.
Controller repair
Irrigation control box repair and troubleshooting.
Low-voltage accent lighting
LED landscape lighting for paths, trees and patios.
In his words
“Must-have for any small business.”
Matt left this review on the App Store before we ever asked about his story.
“I run an irrigation and lighting company from my truck and can't always pick up. SkipCalls' AI receptionist, Luna, answers every call I miss, gets the caller's name, address and what they need, and sends me a clean summary. I haven't lost a lead since. I love it, and I recommend it to everyone I know who runs a business. I've also hooked it up to my own AI assistant, so every call now turns straight into a job on my schedule. The team is quick to help too.”
Matt Kredit
Owner, Kredit Sprinkler & Arizona Lighting
