Turn phone calls into TidyCal bookings
SkipCalls answers the call, finds open times in your TidyCal booking types, and creates the confirmed appointment while the caller is still on the line.
Use TidyCal without stopping to answer the phone
TidyCal manages the schedule. SkipCalls manages the conversation. The receptionist collects the caller's details, reads provider availability, and books only after the caller accepts a specific time.
Booking types, durations, buffers, existing bookings, and available capacity stay under TidyCal's control.
TidyCal requires the guest's email. SkipCalls asks for it before attempting to create the appointment.
The resulting TidyCal booking ID remains attached to the SkipCalls appointment and originating call.
How the TidyCal connection works
The connection uses a Personal Access Token from a TidyCal plan with API access.
Connect your TidyCal account
Create a Personal Access Token in TidyCal and add it to SkipCalls. The token is verified and stored encrypted.
Assign booking types
Choose which imported TidyCal booking types each receptionist may use.
Book callers into confirmed slots
SkipCalls checks TidyCal, offers valid openings, and creates the booking after the caller confirms.
TidyCal integration features
Use the booking types and availability already configured in TidyCal while SkipCalls handles the phone conversation.
Where TidyCal phone booking helps
Use the connection wherever appointment requests arrive by phone while your team is busy.
Scenario
A prospect calls while you are in another meeting and wants to schedule an introduction.
Outcome
SkipCalls offers an open consultation time and creates the confirmed TidyCal booking.
Scenario
A customer calls after hours and needs the next suitable appointment.
Outcome
The receptionist selects the relevant booking type and checks current TidyCal availability.
Scenario
A caller needs to replace a booking created during the same conversation.
Outcome
SkipCalls cancels the exact tracked booking before creating the replacement.
Connect TidyCal to SkipCalls
Use a TidyCal Personal Access Token from an Individual, Agency, or Pro plan.
Create a Personal Access Token
In TidyCal, open Integrations, Advanced, Manage API keys, then create a token under Personal tokens.
Connect TidyCal in SkipCalls
Open Calendars, choose TidyCal, and paste the token. SkipCalls validates it before saving the connection.
Assign imported booking types
Enable the booking types you want a receptionist to use and attach them to that receptionist.
Run a controlled test call
Confirm availability, create one test booking, verify it in TidyCal, cancel it, and confirm that the slot becomes available again.
Frequently Asked Questions
Common questions about the TidyCal integration
Answer calls and book with TidyCal
Connect your TidyCal booking types so callers can leave the conversation with a confirmed appointment.