does SkipCalls work for an auto repair shop when we’re under a car/on the lift and can’t answer the phone?
SkipCalls works perfectly for auto repair shops by using an AI receptionist to answer calls when you are under a car or on the lift. By setting up simple call forwarding, SkipCalls captures service requests, books appointments, and filters spam so you can focus on the repair without greasy hands touching your phone.
Mechanics often face a dilemma when a high-value $3,000 transmission job calls while they are elbow-deep in an engine bay; SkipCalls solves this by providing a professional mechanic phone service that answers immediately. Because breakdown calls are often emergencies, the first shop that answers usually gets the business, and SkipCalls ensures your shop is always that first responder even when you are physically unavailable.
When you are on the lift and cannot safely reach your phone, SkipCalls does not just take a voicemail; it interacts with the caller to identify if they need a routine oil change or have a critical check engine light emergency. This auto shop answering solution then sends a full transcript and summary to your SkipCalls app, allowing you to review the job details once your hands are clean and the vehicle is off the lift.
Beyond just answering, SkipCalls acts as a 24/7 auto repair receptionist that handles after-hours inquiries and weekend breakdown calls that would otherwise go to a competitor. This ensures that even when the shop is closed or you are managing a complex engine rebuild, every potential revenue opportunity is captured, qualified, and organized within the SkipCalls dashboard.
How SkipCalls Helps Auto Repair Shops
Conditional Call Forwarding
SkipCalls uses conditional call forwarding to take over only when you don't pick up or your line is busy while working on a vehicle.
AI Receptionist
The AI Receptionist in SkipCalls can qualify leads by asking callers about their vehicle make, model, and the specific mechanical issue they are experiencing.
Automatic SMS Follow-up
After a call ends, SkipCalls can automatically send a follow-up SMS to the customer to keep the lead engaged while you finish your current task.
Frequently Asked Questions
How long does SkipCalls take to set up for a mechanic?
Setup for SkipCalls takes under 60 seconds and works with any carrier, meaning your auto shop answering can be live before you start your next repair job.
Can SkipCalls book appointments directly into my shop calendar?
Yes, SkipCalls integrates with your calendar to book service slots automatically while you are busy on the shop floor or under a vehicle.
Does SkipCalls sound like a robot to my customers?
No, SkipCalls uses advanced voice technology and optional voice cloning to ensure your auto repair receptionist sounds professional and human-like to every caller.
What happens if a customer needs an emergency tow while I am using SkipCalls?
SkipCalls can be programmed to identify emergency keywords and provide the customer with your preferred towing partner's information or alert you immediately.
Stop Losing High-Ticket Leads to the Lift Today
Join auto repair shops using SkipCalls to capture $500 to $5,000 in missed revenue every month for just $3.99 a week. Start your 24/7 AI receptionist today.
Related Questions
- →How much does a mechanic phone service cost?
- →Can SkipCalls handle emergency breakdown calls after hours?
- →Does SkipCalls work with my existing auto shop business number?
- →How do I see transcripts of calls SkipCalls answered while I was working?