Call Forwarding Guide
How to Forward Calls from Charter
Forwarding your Charter business or home phone to SkipCalls ensures every call is handled by our intelligent AI answering service. Setting up this connection takes just a few minutes and allows you to focus on your work while we manage your inquiries 24/7.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *72•••• | *73 |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Ensure you have the call forwarding feature enabled on your Charter service plan before using dial codes.
- •If the forwarding fails, dial *73 to deactivate any existing rules and then try re-entering the activation code.
- •Check that you are dialing the full 10-digit SkipCalls number including the area code without any prefixes.
- •Verify that your phone line has a clear signal and dial tone before entering the star codes.
Frequently Asked Questions
Does Charter charge for call forwarding?
Charter typically includes standard call forwarding in most service packages, though you should check your specific billing plan for any applicable per-minute usage fees.
How do I turn off call forwarding on my Charter line?
You can easily deactivate the service by dialing *73 from your Charter phone and waiting for the confirmation tone or message.
Can I forward Charter calls to SkipCalls?
Yes, you can forward your Charter calls to any valid 10-digit number, including the dedicated number provided for your SkipCalls AI assistant.
Will my Charter phone still ring if call forwarding is active?
With unconditional call forwarding active, calls are sent directly to SkipCalls and will generally not ring your local handset.
Ready to forward your Charter calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
