Call Forwarding Guide
How to Forward Calls from First Net
If you use First Net, you can forward incoming calls to SkipCalls so our AI answering service can pick up 24/7 while you’re busy or off-duty. Call forwarding is carrier-managed, so setup is fast and works even if your phone is on Do Not Disturb. Once enabled, calls to your First Net number ring through to your SkipCalls number automatically.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *72•••• | *73 |
When Busy Forwards when you're on another call | *90•••• | *91 |
No Answer Forwards if you don't pick up within a few rings | *92•••• | *93 |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Confirm Call Forwarding is enabled on your First Net line (not just on-device). Use your Phone app’s settings only as a check—carrier forwarding is more reliable than app-level forwarding.
- •Try enabling forwarding using standard AT&T/First Net star codes. If it fails, power-cycle the phone and retry from the First Net line you want to forward (dual-SIM users: ensure the First Net SIM is selected).
- •If forwarding turns on but callers still reach voicemail, disable conditional forwarding/voicemail settings and re-enable forwarding. First Net voicemail can intercept calls if “no answer/busy” forwarding isn’t set as intended.
- •Check for device features that can conflict with testing: Silence Unknown Callers (iPhone), call screening/spam filtering apps, or “Call Protect” style features can change call flow and make forwarding seem inconsistent.
- •If First Net says forwarding is active but it stops after a while, verify your account line isn’t restricted by plan/admin controls (common on agency-managed First Net accounts). Your First Net administrator or support can confirm call forwarding is permitted.
Frequently Asked Questions
Does call forwarding from First Net to SkipCalls work on iPhone and Android?
Yes. First Net call forwarding is handled by the network, so it works on both iPhone and Android. You can enable it using your phone’s settings or carrier dial codes, then SkipCalls answers forwarded calls 24/7.
Will First Net charge extra for call forwarding to SkipCalls?
First Net typically treats forwarded calls according to your plan’s voice rules (for example, airtime/minutes may still apply). Because policies vary by account type, confirm with First Net support or your organization’s First Net admin before relying on forwarding full-time.
Can I forward only missed calls (busy/no answer) instead of all calls?
Usually, yes—First Net supports conditional call forwarding options like forwarding when busy or when you don’t answer. This is useful if you want your phone to ring first, and SkipCalls to answer only when you can’t.
How do I stop forwarding and return calls to my First Net phone?
You can turn off call forwarding using the same method you used to enable it (phone settings or a carrier dial code). After disabling, test by calling your First Net number to confirm it rings your device directly.
Will call forwarding still work if my phone is off or in Do Not Disturb?
In most cases, yes. Because First Net call forwarding is network-based, calls can be routed to SkipCalls even if your phone is off, out of battery, or set to Do Not Disturb—making it a reliable way to ensure every call is answered.
Ready to forward your First Net calls?
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