can SkipCalls book dental appointments automatically (new patient exam/cleaning + emergency toothache) and put it on our schedule without front desk?
Yes—SkipCalls can answer your dental office calls and book appointments automatically for both new patient exam/cleaning and emergency toothache calls, then place the booking onto your schedule without a front desk. SkipCalls does this by acting as an AI receptionist via call forwarding, following your booking rules, and confirming the appointment with the caller while sending you the full summary and transcript.
SkipCalls works as a dental office answering layer on top of your existing number: patients still call your normal line, and SkipCalls answers only when you’re busy, don’t pick up, or after hours via call forwarding. SkipCalls then collects the exact details a dentist phone service needs (name, phone, chief complaint, insurance/self-pay preference, urgency, availability) and books into your calendar based on the rules you set—so you’re not forced to stop mid-procedure to schedule a $100–$300 cleaning or a $200–$600 emergency visit.
For a new patient exam/cleaning, SkipCalls can follow your intake script (e.g., “new patient comprehensive exam + X-rays + prophylaxis if appropriate”), offer the next available blocks you allow, and confirm the appointment while you’re in PPE. SkipCalls then sends you a clean summary and transcript so your team knows exactly what was promised, which protects chair time and reduces no-shows—especially during Monday mornings and end-of-year insurance rush.
For an emergency toothache call, SkipCalls can triage using your dentist-specific guardrails (e.g., swelling, fever, trauma, knocked-out tooth) and book the correct slot type (same-day emergency, limited exam, or next-morning) while documenting symptoms in the transcript. SkipCalls can also filter obvious spam and robocalls, and it can message the caller after the call to keep communication in one thread—helping you win the “who answers first” race when patients are in pain and will call competitors.
How SkipCalls Helps Dentists
AI Receptionist + call forwarding (keep your existing number) with 24/7 coverage
When you’re in an operatory and can’t answer, SkipCalls acts as your dental practice receptionist by answering missed/busy calls via call forwarding so patients never hit voicemail.
Automatic Booking into your calendar (rule-based appointment types and availability)
To book new patient exams/cleanings and emergency toothache slots, SkipCalls can schedule directly using your calendar availability and appointment-type rules, then confirm the time with the caller.
Automatic summaries, transcripts, and action-item extraction
After every new patient or emergency call, SkipCalls sends a concise summary, the full transcript, and extracted action items so you can verify symptoms, promised times, and insurance notes without replaying voicemails.
Spam filtering + professional call handling
To reduce interruptions and wasted time, SkipCalls screens telemarketers and robocalls before they reach you, while still capturing legitimate dental emergencies immediately.
AI makes outgoing calls + hold-for-you
If you need to call back a referral source, pharmacy, or dental lab while you’re chairside, SkipCalls can place outbound calls for you and return the outcome as a transcript and summary.
Frequently Asked Questions
How does SkipCalls book dental appointments without replacing our phone number?
SkipCalls books appointments by answering calls through call forwarding on your existing line, so patients still dial your normal dental office number and SkipCalls only takes over when you’re busy, you don’t pick up, or it’s after-hours; SkipCalls then schedules based on your calendar rules and sends you the booking details.
Can SkipCalls handle both a new patient exam/cleaning and an emergency toothache workflow differently?
Yes—SkipCalls can use different scripts and booking rules for new patient exam/cleaning (collecting contact info, preferred times, and visit type) versus emergency toothache (collecting symptoms and urgency flags) and then book the correct slot type, while documenting everything in the SkipCalls transcript and summary.
What information can SkipCalls collect from dental patients before booking?
SkipCalls can collect name, callback number, reason for visit (e.g., toothache, broken tooth, lost crown), symptom details you specify, preferred appointment times, and insurance/self-pay notes, then include it all in the SkipCalls call summary and transcript for your charting/pre-visit prep.
Will patients know SkipCalls is AI when it answers our dental office calls?
In most cases, patients experience SkipCalls like a normal dental practice receptionist because it answers naturally and professionally; with voice options (including voice cloning), SkipCalls can sound less robotic, and regardless, the SkipCalls transcript ensures you can audit exactly what was said.
Can SkipCalls also handle texts for dental appointment follow-ups?
Yes—SkipCalls can handle SMS when patients are texting the SkipCalls number (texts don’t forward from carriers), and SkipCalls can automatically text after a call (e.g., “Reply here if you have questions”), letting the patient continue the conversation while you stay focused chairside.
Set up SkipCalls in under 60 seconds and let it book your next emergency before your competitor answers
SkipCalls is a dentist phone service that answers 24/7, books new patient exam/cleaning and emergency toothache appointments into your schedule, and sends summaries/transcripts so you can stay hands-in-mouth; one captured crown or emergency visit can pay for months of SkipCalls.
Related Questions
- →Does SkipCalls integrate with my dental scheduling system or just my calendar?
- →Can SkipCalls triage dental emergencies safely without giving medical advice?
- →How do I set business hours and after-hours rules in SkipCalls for my dental office answering?
- →What does SkipCalls cost compared to hiring a front desk receptionist?