how do I stop missing new patient + emergency extraction calls when I'm gloved up in the operatory
To stop missing new patient and emergency extraction calls while you’re gloved up, forward your missed and “busy” calls to SkipCalls so its AI receptionist answers instantly, captures urgency/details, and books the next available slot (or flags a true emergency) while you stay focused on the procedure.
SkipCalls solves the operatory reality—gloved hands, suction/drill noise, and a patient in the chair—by answering your phone when you can’t, without changing your existing number. With SkipCalls call forwarding, callers still dial your normal dental office line, and SkipCalls picks up only when you don’t answer or you’re already on a call, so you don’t lose the patient who’s in pain and calling three dentists in a row.
SkipCalls is especially useful for high-value, time-sensitive calls like severe toothache, abscess, broken tooth, lost crown, or emergency extraction requests, because dental emergencies go to whoever answers first. SkipCalls can be configured to ask the right triage questions (symptoms, swelling, trauma, time sensitivity, insurance/self-pay, preferred times) and then send you an immediate summary and transcript so you can make a fast clinical decision between appointments.
SkipCalls also protects revenue and chair time by handling after-hours and Monday-morning rush calls that would otherwise hit voicemail. With SkipCalls 24/7 coverage and professional call handling, you capture new patient leads (often $100–$300 cleanings that convert into higher-value restorative work) and urgent procedures like an emergency extraction ($200–$600) or a crown-related issue ($800–$1,500) that patients won’t wait on if they reach voicemail.
How SkipCalls Helps Dentists
Call forwarding for missed calls + busy calls so SkipCalls answers when you can’t, while you keep your existing number.
When you’re mid-procedure and can’t break sterility, SkipCalls handles calls automatically.
24/7 AI receptionist that answers instantly, collects name/number/reason, and triages urgency with your rules.
When an emergency extraction caller is shopping multiple offices, SkipCalls prevents the “race to answer” problem.
Automatic booking into your calendar (or capturing preferred times) plus post-call summaries, transcripts, and extracted action items.
When you need to turn a painful emergency into a booked visit instead of a voicemail.
Spam filtering that screens obvious robocalls and telemarketers before they waste your attention.
When your line gets hit by robocalls during clinic hours and you miss real patients.
Automatic transcription + searchable call history in the SkipCalls app/web dashboard so you can review details fast.
When you want follow-up info without playing phone tag between patients.
Frequently Asked Questions
How do I set up SkipCalls so it only answers when I’m gloved up or already with a patient?
Use your phone/carrier call forwarding to send calls to SkipCalls only on ‘no answer’ and ‘busy,’ so SkipCalls acts like a dental office answering service only when you can’t pick up; callers still dial your existing number and SkipCalls answers in the background.
Will patients know SkipCalls is answering instead of my front desk?
SkipCalls is designed to sound like a professional dental practice receptionist, and callers typically don’t notice forwarding; SkipCalls can use your custom greeting, business name, and scripts, and it can even use voice cloning so the tone matches your practice.
Can SkipCalls screen emergency extraction calls and collect the right details?
Yes—SkipCalls can be configured to ask dentist-specific intake questions (pain level, swelling, fever, trauma/knocked-out tooth, bleeding, medication allergies, availability, insurance/self-pay), then send you a SkipCalls summary and full transcript so you can decide whether to fit them in, refer, or call back.
Does SkipCalls work after hours and on weekends for dental emergencies?
Yes—SkipCalls provides 24/7 coverage, so after-hours dental emergency calls don’t go to voicemail; SkipCalls can capture details and next-step preferences and alert you with a clear summary for morning follow-up (or immediate callback rules you define).
Can SkipCalls also handle texts from patients who don’t like calling?
Yes, but texting doesn’t forward from your current number; to use SkipCalls SMS handling, you share your SkipCalls number for text, and SkipCalls can continue the conversation, keep history, and let you jump in anytime from the app.
Set up SkipCalls in under 60 seconds and stop losing emergency extraction calls to faster offices
Forward missed/busy calls to SkipCalls so its AI receptionist answers 24/7, captures emergency details, and sends you a transcript + summary—so you stay hands-on with the patient in the chair while protecting $200–$600 emergency extraction opportunities (and ongoing new-patient revenue).
Related Questions
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