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how much production am i losing from missed after-hours emergency dental calls (toothache, broken tooth, emergency extraction)?

Dentist at work

A dental practice typically loses between $200 and $1,500 in immediate production for every missed after-hours emergency call, with common issues like extractions or broken crowns representing a lost opportunity of $400 to $4,500 per week. By implementing SkipCalls to answer these calls 24/7, dentists ensure that patients in pain are captured and booked instantly rather than calling a local competitor who answers first.

Missing a single after-hours emergency call for a severe toothache or abscess often results in a permanent loss of patient lifetime value, not just the immediate $200 to $600 extraction fee. SkipCalls prevents this by providing a professional AI receptionist that answers instantly, ensuring the patient stops their search for a provider once they reach your automated system.

For high-production emergencies like a lost crown or a fractured molar, the lost revenue can exceed $1,500 per incident if the patient requires an urgent restoration. SkipCalls uses intelligent call forwarding to catch these high-value opportunities when your office is closed or your staff is unavailable, effectively acting as a 24/7 revenue protection system that pays for itself with just one captured lead.

Beyond the immediate procedure, an emergency patient often transitions into a regular patient for routine cleanings and family care, making the true cost of a missed call significantly higher over time. Using SkipCalls to book these appointments directly into your dental calendar converts a moment of crisis for the patient into a reliable long-term revenue stream for your practice without increasing your staff overhead.

How SkipCalls Helps Dentists

24/7 AI Receptionist

To ensure no patient in pain reaches a voicemail, dentists use this feature to provide immediate assistance at any hour.

Intelligent Call Forwarding

When a dentist is in the middle of a procedure with full PPE, this feature sends calls to the AI to prevent lost production.

AI Call Summaries and Transcripts

After an after-hours call is handled, the dentist receives a concise overview of the patient's symptoms and urgency.

Frequently Asked Questions

How does SkipCalls handle emergency dental triage?

SkipCalls can be configured to ask specific questions about pain levels, swelling, or trauma, and it can be programmed to notify the dentist immediately of high-priority cases while booking a same-day or next-day appointment.

Can SkipCalls book appointments directly into my dental software?

Yes, SkipCalls features automatic booking that can integrate with your calendar to secure emergency slots without any manual intervention from your staff.

How does SkipCalls compare to traditional dental answering services?

Unlike traditional services that may put patients on hold or charge per minute, SkipCalls answers instantly and offers unlimited calls for a flat weekly or yearly fee, ensuring better patient experience and lower costs.

Stop Losing High-Value Emergency Patients Today

Don't let $1,500 in production walk away to a competitor. Start your 1-minute setup with SkipCalls for as little as $3.99/week and capture every after-hours lead automatically.

Learn More About AI Receptionist
Download on the App StoreGet it on Google Play
1-minute setupWorks with all carriersNo technical skills needed

Related Questions

  • →What is the best 24/7 answering service for dental offices?
  • →How to handle dental emergencies after business hours?
  • →How much revenue do dentists lose to voicemail?
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