can SkipCalls book electrical service calls automatically (no power, sparking, tripped main, panel upgrade, EV charger install) and send the customer a time slot?
Yes—SkipCalls can answer electrical service calls, capture the issue details (no power, sparking, tripped main, panel upgrade, EV charger install), and automatically book a time on your calendar, then send the customer a confirmed time slot by text.
SkipCalls can function like an electrician answering service that books jobs: it answers the call when you’re on a ladder or in a live panel, asks the questions you configure (address, symptoms, panel brand, breaker size, EV charger model, photos request via text), and then uses Automatic Booking to reserve an available slot on your calendar through SkipCalls so you don’t lose the job to the first competitor who picked up. SkipCalls then sends you a summary + transcript so you can roll up already knowing whether it’s an emergency dispatch ($200–$500+ parts) or a bigger scheduled win like a $3,000–$8,000 panel upgrade or a $1,000–$2,500 EV charger install.
SkipCalls is especially useful when the customer is calling 3–4 electricians and the first real “yes, we can be there at 6–8pm” wins; SkipCalls can qualify, route, and book while you keep both hands on the work. With SkipCalls call forwarding, customers still dial your normal number, SkipCalls answers only when you can’t, and the caller experience feels like a real office—meaning you can stay safe on 240V/480V work and still capture the lead.
SkipCalls can also follow up after the call with SMS so the customer has the time slot in writing; this is where SkipCalls’ SMS handling becomes critical because texts don’t forward from your carrier. SkipCalls can send an automatic “You’re confirmed for 6–8pm—reply here if anything changes” message so the homeowner can reply to reschedule or add details (like “burning smell started 10 minutes ago”), and SkipCalls keeps the full thread and call history searchable so you’re not digging through voicemails mid-job.
How SkipCalls Helps Electricians
AI Receptionist + customizable intake questions
When a homeowner calls about ‘no power’ during a storm surge and you’re finishing another job, SkipCalls’ AI Receptionist answers immediately, collects the address, and confirms whether it’s partial outage vs whole-home outage before booking.
Automatic Booking with your calendar
When multiple calls come in during summer AC season and you can’t pick up, SkipCalls can book the next available ‘emergency diagnostic’ or ‘estimate’ slot directly on your calendar so you stop losing $3,000–$8,000 panel upgrades to missed calls.
SMS handling + automatic post-call text follow-up
After the booking, SkipCalls can send the customer a confirmed time slot by text and continue the conversation if they reply with gate codes, photos, or load calc info for an EV charger install.
Configurable scripts/guardrails + instant summaries/transcripts
If the customer says ‘sparking outlet’ or ‘burning smell,’ SkipCalls can treat it as urgent in your script and collect safety-critical info (smoke, heat, breaker status) while still avoiding promises you don’t want made.
AI makes calls for you + Hold-for-you
When you need permits/inspection scheduling or supplier ETAs, SkipCalls can make outbound calls for you and use hold-for-you so you don’t burn 30–60 minutes on hold.
Frequently Asked Questions
How does SkipCalls book an electrical service call automatically?
SkipCalls uses its AI Receptionist to answer the call, confirm the job type (no power, sparking, tripped main, panel upgrade, EV charger install), collect the required details you define, and then uses SkipCalls Automatic Booking to place the appointment into your connected calendar based on availability and rules you set.
Will the customer actually receive a time slot in writing?
Yes—SkipCalls can send a confirmation text with the time window after the call. SkipCalls SMS handling works when the customer replies to the SkipCalls text thread (texts don’t forward from your carrier), so the customer can confirm, reschedule, or add details without calling again.
Can SkipCalls handle emergency electrical calls differently than scheduled estimates?
Yes—SkipCalls can be configured to treat ‘sparking,’ ‘burning smell,’ ‘no power,’ or ‘tripped main won’t reset’ as urgent, collect safety and access details, and offer the next emergency slot while scheduling non-urgent work like panel upgrades or EV charger installs into estimate blocks via SkipCalls Automatic Booking.
Do I have to change my business phone number to use SkipCalls for booking?
No—SkipCalls works with your existing number using call forwarding, so callers dial your normal line and SkipCalls answers only when you don’t pick up or when you’re busy. If you want instant pickup + texting from the same number, you can also give out your SkipCalls number as your public business line.
What do I see after SkipCalls books the job?
After each booked call, SkipCalls sends you a summary, full transcript, and key action items (address, problem description, requested time, panel info, EV charger details). SkipCalls keeps everything searchable in the app and web dashboard so you can prepare fast and reduce back-and-forth.
Set up SkipCalls to book your next electrical call while you’re still on the job
SkipCalls takes about 1 minute to set up with call forwarding, then you can turn on Automatic Booking and SMS confirmations so ‘no power’ emergencies and $5,000 panel upgrade leads get a real time slot instead of voicemail. Choose $3.99/week to try it fast or $99/year for best value—one captured service call can pay for months.
Related Questions
- →Can SkipCalls prioritize emergency electrical calls and route them to an on-call tech?
- →Can SkipCalls send estimate confirmations and reminders for panel upgrades and EV charger installs?
- →Does SkipCalls work with my carrier and existing electrician business number?
- →Can SkipCalls call the permit office or supply house and wait on hold for me?