how do other florists handle phone calls while setting up weddings or funeral sprays when you can’t pick up?
Other florists handle phone calls during wedding setups and funeral spray work by forwarding missed/busy calls to an answering solution that captures the order details and sends a written summary—SkipCalls does this automatically so you can keep arranging while every caller still reaches a “person.”
During wedding installs and funeral spray prep, most florists use a “don’t touch the phone” rule and rely on call forwarding to a florist answering service so calls don’t go to voicemail; with SkipCalls, your existing number still rings like normal and, if you can’t pick up, SkipCalls answers instantly, collects the essentials (name, date, budget, delivery/pickup details), and sends you a summary and transcript you can read between tasks.
Florists also handle this by separating “urgent revenue” calls (same-day delivery, apology flowers, funeral ASAP) from everything else; SkipCalls supports that workflow by filtering spam, asking qualifying questions, and escalating the truly urgent situations in a clean summary so you can decide in seconds whether to accept a $75–$150 same-day bouquet or a $200–$500 sympathy piece without stopping your hands-on work.
For high-stakes setups, many florists create a standard script their helper would use—what to ask, what not to promise, and what to book; SkipCalls mirrors that by letting you customize how the AI receptionist answers (greeting, services, cutoff times, delivery areas) and can even book directly into your calendar, which protects wedding revenue ($1,000–$5,000) while you’re on ladders, pinning mechanics, or racing a venue load-in window.
How SkipCalls Helps Florists
AI Receptionist + call forwarding (keep your existing number)
When you’re installing ceremony arrangements and can’t step away, SkipCalls answers forwarded missed/busy calls so your flower shop phone service still gets a live response.
Automatic summaries + full transcripts + action items
When a funeral home calls with a last-minute ribbon change or delivery time update, SkipCalls sends you a written record you can check quietly without interrupting design flow.
Spam filtering
When peak-season callers flood in (Valentine’s, Mother’s Day), SkipCalls prevents wasted time by handling robocalls and obvious solicitors before they reach you.
AI makes calls for you + Hold-For-You
When you need to confirm a wholesaler has the right stem count or to check a ribbon order status while you’re driving to a venue, SkipCalls can place the call and wait on hold for you.
Post-call SMS follow-up (when callers reply to the SkipCalls number)
If you want callers to keep the conversation going by text after the call, SkipCalls can text them automatically so they reply back into the SkipCalls thread for updates.
Frequently Asked Questions
What do florists usually do when they can’t answer the phone during a wedding setup?
Florists typically forward missed/busy calls to a florist answering service, ask for a short message, and follow up later; SkipCalls automates this by answering 24/7, asking structured questions (date, location, budget, delivery window), and sending you a summary so you can respond between install steps.
How much revenue can a florist lose from missed calls?
A single missed same-day bouquet is often $50–$150 and a sympathy arrangement is commonly $100–$500, and during peak weeks several missed calls can add up fast; SkipCalls helps prevent that by answering immediately and capturing the details so the customer doesn’t call a competitor.
Will customers know I’m using SkipCalls?
In most setups, callers dial your normal number and SkipCalls answers only when you don’t pick up via call forwarding, so it feels like a standard floral design receptionist; SkipCalls can also use a natural voice (and optional voice cloning) so the experience sounds human.
Can SkipCalls book consultations or wedding calls while I’m working?
Yes—SkipCalls can book into your calendar based on your rules (consult length, lead time, business hours), so you don’t lose wedding inquiries while you’re building centerpieces or installing arches.
Do texts get handled the same way as calls with call forwarding?
Texts aren’t forwarded by carriers, but SkipCalls can send an automatic post-call text and when the customer replies, the conversation continues in SkipCalls; if you want full SMS coverage from the start, you can publish the SkipCalls number as your business texting line.
Stop losing same-day and sympathy orders while your hands are full.
Set up SkipCalls in under 60 seconds by forwarding missed/busy calls, then let SkipCalls answer 24/7, capture the order details, and send you a summary you can read between stems—one saved $100–$500 funeral order can cover months of SkipCalls.
Related Questions
- →What should a florist answering script include for same-day delivery and funeral orders, and how can SkipCalls follow it?
- →How do florists handle after-hours calls without hiring a receptionist, and how does SkipCalls cover nights/weekends?
- →How can a flower shop reduce no-shows and back-and-forth by having SkipCalls book consultations automatically?
- →How do florists filter spam and vendor sales calls so real customers reach them, and how does SkipCalls do that?