how much money am i losing from missed calls at my flower shop (weddings, funeral arrangements, same-day delivery)?
The average flower shop loses between $250 and $1,500 per week due to missed calls, as 80% of callers seeking same-day delivery or funeral arrangements will not leave a voicemail and will simply call a competitor instead. For high-ticket inquiries like weddings, a single missed call handled by SkipCalls could be the difference between a $5,000 booking and zero revenue.
In the floral industry, the 'race to answer' determines who wins the job. When a customer calls for an emergency funeral arrangement or a last-minute apology bouquet, they are in a high-intent state and require immediate confirmation. If you are busy arranging flowers or on a delivery and cannot pick up, that lead is effectively gone. SkipCalls acts as your digital storefront, ensuring that no matter how deep your hands are in floral foam, every prospect is greeted by a professional AI receptionist who can capture order details or schedule consultations.
The financial impact extends beyond one-off sales to long-term customer lifetime value. A missed $150 same-day order today might have been a $3,000 wedding client next year. By using SkipCalls to manage your phone line, you protect your shop's reputation and ensure you never lose a high-value lead to a faster-responding competitor. SkipCalls provides a 24/7 safety net that captures after-hours inquiries and peak-hour overflows that would otherwise result in lost revenue.
Quantifying the loss involves looking at your average ticket size. If your average bouquet is $75 and you miss just three calls a day while out on delivery, you are losing over $1,300 in monthly revenue. SkipCalls solves this for a fraction of the cost—just $3.99 per week—meaning that booking even one missed bouquet pays for an entire year of the service. With SkipCalls, your floral design business remains open for business even when you are physically unavailable.
How SkipCalls Helps Florists
AI Receptionist
To ensure you never miss a time-sensitive funeral order while you are setting up at an event, SkipCalls provides an AI Receptionist that answers every call professionally.
Automatic Booking
For large events, SkipCalls can automatically schedule wedding consultations directly into your calendar so you can focus on your craft without administrative interruptions.
SMS Handling
After every interaction, SkipCalls can send an automated text to the customer, allowing them to continue the conversation via SMS for order updates or photo previews.
Frequently Asked Questions
Why don't floral customers leave voicemails?
Floral needs are often urgent or emotional, such as same-day birthdays or funeral tributes. Customers want immediate confirmation that their order can be fulfilled; if they reach a voicemail, they assume you are too busy and call the next florist. SkipCalls prevents this by providing an immediate, human-like response.
How does SkipCalls handle urgent funeral floral inquiries?
SkipCalls uses an AI agent that can be trained to recognize urgent keywords. It collects the name of the deceased, the service time, and the delivery location, then sends you an immediate summary so you can prioritize the arrangement.
Can SkipCalls distinguish between a spam call and a wedding lead?
Yes, SkipCalls features advanced spam filtering that detects robocalls and telemarketers automatically. Real customers are greeted and interviewed by the AI, while spam is blocked, saving you from unnecessary distractions.
Does SkipCalls work with my existing shop phone number?
Absolutely. You keep your existing business number and simply set up call forwarding. SkipCalls only picks up when you are busy, on another call, or after business hours.
Stop Letting $5,000 Wedding Leads Go to Your Competitors
Start your SkipCalls trial today for just $3.99/week and ensure every floral inquiry is answered, summarized, and booked—even when your hands are full.
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