Call Forwarding
Call forwarding is a phone feature that automatically redirects incoming calls from your business number to a different phone, landline, or an automated service. It ensures callers reach help even when you are busy, away from your desk, or off the clock.
Why Call Forwarding Matters to Your Small Business
For a small business owner, an unanswered call is often a lost customer. Most clients won't leave a voicemail if they have an urgent problem; they will simply hang up and call the next business on their list. Call forwarding ensures that every lead is captured by routing the caller to someone—or something—that can help them immediately.
It also provides a vital layer of professional flexibility. Whether you are a plumber under a sink or a salon owner in the middle of a haircut, you can't always stop to answer the phone. Forwarding allows your business to stay 'open' even when your hands are full, protecting your reputation for being responsive.
Finally, it helps maintain a healthy work-life balance. By forwarding your business line to an AI service or an employee after hours, you can enjoy your personal time without the stress of missing an emergency job or a high-value booking.
How SkipCalls Uses Call Forwarding
SkipCalls works by using your existing phone provider's call forwarding settings. You don't need to change your business number; you simply tell your carrier to send calls to your dedicated SkipCalls AI number when you can't answer. Our AI receptionist then takes over, greets the caller in your voice, and handles the rest.
Related SkipCalls Features:
- •AI Receptionist
- •Spam Call Filtering
- •Automatic Appointment Booking
