Caller ID Spoofing
Caller ID spoofing is when a caller deliberately falsifies the information sent to your caller ID display to disguise their identity. Scammers often use local or familiar numbers to trick you into answering what looks like a legitimate call.
Why Caller ID Spoofing Matters to Your Small Business
For small business owners, caller ID spoofing is more than just a nuisance; it is a direct threat to productivity. When you are on a job site or with a client, you only want to answer calls that matter. Scammers use spoofing to make their calls look like they are coming from your local area code or even a government agency, tricking you into wasting valuable billable hours.
Furthermore, spoofing can damage your professional reputation. In a tactic known as 'business ID spoofing,' scammers can make their calls appear as if they are coming from your actual business number. This can lead to your real number being blocked by providers or reported by customers who think you are the one making the unwanted spam calls.
Understanding spoofing helps you recognize why you cannot always trust the name on the screen. It highlights the importance of having a screening system in place so that you are not constantly interrupted by fraudulent callers while trying to run your operations.
How SkipCalls Protects You from Spoofing
SkipCalls acts as a digital shield against spoofed calls. Because our AI Receptionist answers every call first, it can immediately identify common patterns used by automated spoofing tools. If a scammer is using a fake number to try and reach you, the AI will screen them out, ensuring your phone only rings for real customers with genuine needs.
Related SkipCalls Features:
- •AI Receptionist
- •Spam Call Filtering
