Robocall
A robocall is an automated phone call that delivers a pre-recorded or computer-generated message. These calls use auto-dialing software to reach thousands of people simultaneously for marketing, alerts, or scams, often without a live person on the other end.
Why Robocalls Matter to Your Small Business
For a small business owner like a plumber or electrician, every phone ring represents a potential job. Robocalls create call fatigue, where you might stop answering the phone because you expect a recording. This leads to missed revenue when actual customers are sent to voicemail or hang up.
Robocalls also drain your productivity. Stopping a task to answer the phone, only to hear a recording about insurance or credit card processing, interrupts your workflow and delays your service delivery to paying clients.
In some cases, robocallers use caller ID spoofing to make it look like they are calling from your business number. This can damage your reputation if local neighbors receive spam that appears to be coming from your company.
How SkipCalls Manages Robocalls
SkipCalls acts as a digital gatekeeper for your business. When a call comes in, our AI Receptionist answers immediately. If the caller is an automated bot or a recording, our AI detects the non-human interaction and filters it out. If it is a real person, the AI engages them, answers questions, or books an appointment.
Related SkipCalls Features:
- •Spam Call Filtering
- •AI Receptionist
- •Call Transcription
- •Real-time Dashboard
The Technology Behind Robocall Detection
Modern robocallers use Voice over IP (VoIP) to generate calls cheaply. SkipCalls uses machine learning to analyze the 'handshake' of a call. When our AI greets a caller, it checks for the delay and audio patterns typical of automated systems, allowing us to separate humans from machines in milliseconds.
Real-World Examples
Filtering Spam While Working
A landscaper is operating heavy machinery and hears their phone ring. Instead of stopping work to answer a robocall about a fake tax refund, SkipCalls identifies the automated recording and silently ends the call.
Handling Legitimate Automated Alerts
A local supply store calls an electrician with an automated pickup reminder. SkipCalls receives the call, transcribes the message, and sends a summary to the electrician, so they know their parts are ready without picking up the phone.
Frequently Asked Questions
Are all robocalls illegal?
No. While many spam calls are illegal, some are legal and useful, such as school closing alerts, appointment reminders from your doctor, or emergency notifications from local government.
How do robocallers get my business number?
Most business numbers are public on Google, social media, or your website. Automated bots called scrapers collect these numbers and sell them to telemarketing lists.
Can I block robocalls permanently?
It is difficult to block them all because callers change numbers constantly. However, using a service like SkipCalls that requires callers to interact with an AI effectively stops bots from reaching your personal line.
Related Terms
End Call Fatigue with SkipCalls
Don't let spam distract you from your craft. Join thousands of small business owners who use SkipCalls to filter robocalls and capture every real lead for just $3.99 a week.
