Robocall
A robocall is an automated phone call that delivers a pre-recorded or computer-generated message. These calls use auto-dialing software to reach thousands of people simultaneously for marketing, alerts, or scams, often without a live person on the other end.
Why Robocalls Matter to Your Small Business
For a small business owner like a plumber or electrician, every phone ring represents a potential job. Robocalls create call fatigue, where you might stop answering the phone because you expect a recording. This leads to missed revenue when actual customers are sent to voicemail or hang up.
Robocalls also drain your productivity. Stopping a task to answer the phone, only to hear a recording about insurance or credit card processing, interrupts your workflow and delays your service delivery to paying clients.
In some cases, robocallers use caller ID spoofing to make it look like they are calling from your business number. This can damage your reputation if local neighbors receive spam that appears to be coming from your company.
How SkipCalls Manages Robocalls
SkipCalls acts as a digital gatekeeper for your business. When a call comes in, our AI Receptionist answers immediately. If the caller is an automated bot or a recording, our AI detects the non-human interaction and filters it out. If it is a real person, the AI engages them, answers questions, or books an appointment.
Related SkipCalls Features:
- •Spam Call Filtering
- •AI Receptionist
- •Call Transcription
- •Real-time Dashboard
