SkipCalls
Back to All States
2026 Salary Guide

Receptionist Salary in Massachusetts

How much do receptionists make in Massachusetts? The median salary is $39,080 per year ($20/hr). But the true cost to employers is $69,845—here's why.

$39,080
Median Salary
$19.99
Hourly Wage
23,420
Employed
+9%
vs National
$69,845
True Cost

Massachusetts Receptionist Salary Range

Salary varies by experience, industry, and location within Massachusetts.

10th Percentile (Entry)90th Percentile (Experienced)
$31,730$39,080$54,940

Percentile Breakdown

10th Percentile$31,730
25th Percentile$35,560
Median (50th)$39,080
75th Percentile$45,540
90th Percentile$54,940

Massachusetts vs National Average

Massachusetts Median$39,080
National Median$35,840
Difference+$3,240
Massachusetts Employment23,420
Cost of Living Index131 (100 = avg)

True Cost of Hiring in Massachusetts

Base salary is just 67% of what you'll actually pay. Here's the full breakdown.

Employer Cost Breakdown

Base Salary$39,080
Benefits (health, dental, 401k)$12,506
Payroll Taxes (FICA)$2,990
Workers Comp Insurance$469
Unemployment Insurance$1,094
Training & Development$2,500
Turnover Cost Allowance$8,207
Overhead (desk, equipment)$3,000
Total Annual Cost$69,845

$5,820/month for 40 hrs/week coverage

AI Alternative: SkipCalls

Annual Cost: $199/year

Save $69,746/year

24/7/365 Coverage

Not just 40 hours/week

Unlimited Simultaneous Calls

Never a busy signal

No Benefits, No Turnover

Zero hidden costs

Bilingual (English + Spanish)

Included at no extra charge

Your savings vs hiring in Massachusetts

$69,746/year

Frequently Asked Questions

What is the average receptionist salary in Massachusetts?

The median receptionist salary in Massachusetts is $39,080 per year, or $20 per hour. This is $3,240 above the national average of $35,840.

How much does it really cost to hire a receptionist in Massachusetts?

The true cost of employing a receptionist in Massachusetts is approximately $69,845 per year. This includes base salary ($39,080), benefits ($12,506), payroll taxes, training, and turnover costs. That's $5,820 per month.

What factors affect receptionist salary in Massachusetts?

Receptionist salaries in Massachusetts vary based on experience level, industry, and location. Entry-level positions (10th percentile) pay around $31,730, while experienced receptionists (90th percentile) can earn up to $54,940. Industries like healthcare and legal typically pay higher than average.

Is AI receptionist a good alternative to hiring in Massachusetts?

Yes. An AI receptionist like SkipCalls costs $199/year per year—compared to $69,845 for a human receptionist in Massachusetts. That's a savings of $69,746 annually. AI handles calls 24/7, never takes sick days, and can manage multiple calls simultaneously.