SkipCalls
FeaturesSee what SkipCalls can do
PricingSimple, transparent pricing
How It WorksLearn the process
IntegrationsConnect your tools
TestimonialsWhat customers say
Industry GuidesTailored for your profession
BlogTips and updates
Comparevs. alternatives
GlossaryLearn the terms
Sign In
Download on the App StoreGet it on Google Play
  1. Home
  2. Guides
  3. Salary by State
  4. Massachusetts
Back to All States
2026 Salary Guide

Receptionist Salary in Massachusetts

How much do receptionists make in Massachusetts? The median salary is $39,080 per year ($20/hr). But the true cost to employers is $69,845—here's why.

$39,080
Median Salary
$19.99
Hourly Wage
23,420
Employed
+9%
vs National
$69,845
True Cost

Massachusetts Receptionist Salary Range

Salary varies by experience, industry, and location within Massachusetts.

10th Percentile (Entry)90th Percentile (Experienced)
$31,730$39,080$54,940

Percentile Breakdown

10th Percentile$31,730
25th Percentile$35,560
Median (50th)$39,080
75th Percentile$45,540
90th Percentile$54,940

Massachusetts vs National Average

Massachusetts Median$39,080
National Median$35,840
Difference+$3,240
Massachusetts Employment23,420
Cost of Living Index131 (100 = avg)

True Cost of Hiring in Massachusetts

Base salary is just 67% of what you'll actually pay. Here's the full breakdown.

Employer Cost Breakdown

Base Salary$39,080
Benefits (health, dental, 401k)$12,506
Payroll Taxes (FICA)$2,990
Workers Comp Insurance$469
Unemployment Insurance$1,094
Training & Development$2,500
Turnover Cost Allowance$8,207
Overhead (desk, equipment)$3,000
Total Annual Cost$69,845

$5,820/month for 40 hrs/week coverage

AI Alternative: SkipCalls

Annual Cost: $99/year

Save $69,746/year

24/7/365 Coverage

Not just 40 hours/week

Unlimited Simultaneous Calls

Never a busy signal

No Benefits, No Turnover

Zero hidden costs

Bilingual (English + Spanish)

Included at no extra charge

Your savings vs hiring in Massachusetts

$69,746/year

Download on the App StoreGet it on Google Play

Frequently Asked Questions

What is the average receptionist salary in Massachusetts?

The median receptionist salary in Massachusetts is $39,080 per year, or $20 per hour. This is $3,240 above the national average of $35,840.

How much does it really cost to hire a receptionist in Massachusetts?

The true cost of employing a receptionist in Massachusetts is approximately $69,845 per year. This includes base salary ($39,080), benefits ($12,506), payroll taxes, training, and turnover costs. That's $5,820 per month.

What factors affect receptionist salary in Massachusetts?

Receptionist salaries in Massachusetts vary based on experience level, industry, and location. Entry-level positions (10th percentile) pay around $31,730, while experienced receptionists (90th percentile) can earn up to $54,940. Industries like healthcare and legal typically pay higher than average.

Is AI receptionist a good alternative to hiring in Massachusetts?

Yes. An AI receptionist like SkipCalls costs $99/year per year—compared to $69,845 for a human receptionist in Massachusetts. That's a savings of $69,746 annually. AI handles calls 24/7, never takes sick days, and can manage multiple calls simultaneously.

MarylandView All StatesMichigan

Related Resources

AI vs Human Receptionist

Full comparison guide

Answering Service Pricing

Complete cost breakdown

SkipCalls Pricing

$99/year unlimited plan

SkipCalls

AI-powered phone assistant that answers calls 24/7.

Rated 4.2 stars based on 46 reviews

+1 (888) 884-9511[email protected]

Product

  • Features
  • Pricing
  • How It Works
  • Testimonials
  • Mobile App
  • Web Dashboard

Solutions

  • All Solutions
  • Receptionist Services
  • AI Phone Answering
  • After-Hours Answering
  • Lead Capture
  • Overflow Answering
  • Integrations

Resources

  • Best AI Receptionist 2026
  • Industry Guides
  • Pricing Guide
  • Salary by State
  • Blog
  • AI Telephony Glossary
  • Use Cases
  • Help Center

Compare

  • All Comparisons
  • AI vs Human
  • Smith.ai Alternative
  • Ruby Alternative
  • Cities We Serve

Locations & Industries

  • AI Receptionist in Akron, OH
  • AI Receptionist in Albany, NY
  • AI Receptionist for Accountants
  • AI Receptionist for Architects
  • AI for After-Hours Answering
  • AI for Appointment Booking

© 2026 SkipCalls. All rights reserved.

Privacy PolicyTerms of ServicePhonetic ConverterSpam Check APIROI CalculatorPrice CalculatorInvoice GeneratorArea Codes