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  4. am i losing new cases because i don’t answer after-hours calls fast enough (how fast do people hire a lawyer)?
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am i losing new cases because i don’t answer after-hours calls fast enough (how fast do people hire a lawyer)?

Lawyer at work

Yes—if you don’t answer after-hours calls quickly, you’re likely losing new cases, because many prospects call multiple attorneys and retain the first competent responder within minutes to a few hours. SkipCalls solves this by answering instantly 24/7, capturing intake details, and booking the next step so urgent leads don’t move to a faster firm.

Most people hire a lawyer fast when the situation feels urgent, and SkipCalls is built for that “race to first response.” With arrests, custody disputes, restraining orders, accident injuries, and last-minute filing deadlines, callers often contact 3–5 firms back-to-back and stop the search when someone answers professionally, sounds confident, and tells them what to do next—exactly what SkipCalls’ AI receptionist can do in real time. In practical terms, the “decision window” for many legal emergencies is minutes (not days), and the first firm to create clarity (fees, next steps, availability) usually wins the consult.

After-hours is where most firms leak revenue, and SkipCalls is designed to plug that leak without hiring staff. A prospect calling at 8:30pm about an emergency restraining order or a jailed family member often won’t leave a voicemail, and if they do, they’ll still call another attorney immediately; SkipCalls answers on the first ring, gathers the critical facts (who, what, where, timeline), and can offer an appointment slot or an immediate callback workflow so you stay “first” even while your phone is off in court or you’re asleep.

The cost of slow response in law is outsized, and SkipCalls makes it measurable and fixable. Missing just 1 retained matter can mean losing a $100–$500 consultation, a $500–$2,000 contract, a $1,000–$3,000 closing, or a $5,000–$50,000+ litigation file—so a single after-hours capture can pay for SkipCalls for months. With SkipCalls call summaries and transcripts, you also start each follow-up call already knowing the facts, which reduces back-and-forth and helps convert more of the leads you do capture.

How SkipCalls Helps Lawyers

AI receptionist answers calls 24/7 with a professional, human-sounding voice.

When a prospect calls at 11:45pm for an arrest/custody emergency, SkipCalls answers immediately so the caller doesn’t move on to the next attorney.

Works via call forwarding so clients dial your normal number and SkipCalls answers only when you can’t.

When you’re in court 9–5 and can’t pick up, SkipCalls can still capture leads without changing your published number.

Automatic booking into your calendar (consultations/intake calls) so you’re not relying on voicemail tag.

When a caller is ready to schedule, SkipCalls can lock in the next step while the prospect is still motivated.

Instant summaries + full transcripts + extracted action items for every call.

When you need to follow up fast and accurately, SkipCalls gives you the exact facts from the initial call.

Spam filtering to screen robocalls and obvious spam before they reach you.

When you want to stop wasting attention on telemarketers after hours, SkipCalls keeps the line clear for real legal emergencies.

Frequently Asked Questions

How fast do people typically hire a lawyer after calling?

For urgent matters, people often decide within minutes to a few hours, and SkipCalls helps you win that window by answering instantly and guiding the caller to the next step (booking or priority callback). For non-urgent needs (contracts, planning), SkipCalls still improves conversion because fast responses signal reliability and professionalism.

Do people leave voicemails for lawyers after hours?

Many prospects don’t leave voicemails, especially in stressful situations, and SkipCalls reduces this drop-off by answering live 24/7 and collecting the same (or better) intake details than a voicemail would—then sending you a summary and transcript.

What after-hours legal calls are most “first-to-answer wins”?

Arrest/bail questions, emergency custody issues, restraining orders, accident/injury inquiries, and deadline-driven filings are highly speed-sensitive, and SkipCalls is designed to capture these calls instantly, gather key facts, and book the next step before the prospect calls another firm.

Will callers know it’s AI and hang up?

Most callers simply want help fast, and SkipCalls is designed to sound natural like a human assistant; you can also customize greetings and scripts so SkipCalls matches your firm’s tone and avoids promising outcomes or giving legal advice.

Can SkipCalls help with documentation and follow-up for conflicts checks or intake?

Yes—SkipCalls provides transcripts, summaries, and searchable call history so you can quickly run a conflicts check and follow up with the exact facts; SkipCalls can also be configured to collect specific intake fields (names, opposing party, court date, incident date, jurisdiction).

Stop losing after-hours cases to faster firms—capture the call instantly

Set up SkipCalls in about a minute using call forwarding so your existing number gets 24/7 coverage, every lead is captured with a transcript and summary, and urgent prospects can book the next step before they call another attorney.

Learn More About AI Receptionist
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Related Questions

  • →What should my law firm’s after-hours call script say to convert emergencies?
  • →How many missed calls does it take to lose one retained case, and how can I track it with SkipCalls?
  • →Should lawyers offer 24/7 answering, or just capture and book calls after hours with SkipCalls?
  • →How do I set up call forwarding so SkipCalls only answers when I’m busy or after hours?
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