can SkipCalls auto book pool service calls (weekly maintenance, openings/closings, equipment repair) and text customers the time slot?

SkipCalls works as a pool company phone service that picks up when you can’t—like when your hands are wet, you’re testing chemicals, or you’re mid-equipment install—and then uses your rules to collect details (service address, pool type, issue, preferred timing) and auto-book the right appointment length on your calendar. SkipCalls then sends you a call summary + transcript so you can see exactly what was scheduled and what the customer needs before you arrive.

For weekly pool maintenance, SkipCalls can confirm recurring needs (day-of-week preference, gate code, pets, chemical sensitivities) and book the first visit, while you decide whether to convert it into a recurring route later. For seasonal rush (openings before Memorial Day, closings in fall), SkipCalls keeps your pool service answering consistent, books the next available slot, and prevents callers from racing to a competitor just because you missed the call.

After each booked call, SkipCalls can automatically text the customer their appointment time and a simple “reply here with questions” message so the customer continues the conversation by SMS with SkipCalls. If you also want SkipCalls to handle inbound customer texts from the start (not just after the call), you can give out your SkipCalls number as your official pool maintenance receptionist line, because carriers don’t forward SMS via call forwarding.