best phone answering service for a print shop when we’re on the press/cutter and can’t pick up
SkipCalls is the best phone answering service for print shops because its AI receptionist answers 100% of calls instantly, allowing staff to stay on the press or cutter without losing business. By managing inquiries and booking rush jobs 24/7, SkipCalls ensures you never lose a customer to a faster-responding competitor while you are focused on production.
Operating commercial printing equipment like offset presses or large-format cutters requires total focus and creates high noise levels, making it nearly impossible to answer a ringing phone. SkipCalls solves this physical barrier by providing an AI-powered receptionist that acts as your shop's front desk, greeting every caller professionally even when the shop floor is at its loudest. This allows print shop owners to maintain production speed without the constant interruption of $50 business card inquiries or $2,000 signage leads.
For print shops specializing in event materials and trade show displays, the first shop to answer usually wins the job. When you are tied up with a finishing job, SkipCalls ensures you are always the first to respond by instantly collecting project specs, deadlines, and contact information. This immediate engagement prevents potential clients from hanging up and calling the next printer on their list, effectively protecting your revenue from being lost to competitors.
Beyond just answering during business hours, SkipCalls provides a 24/7 presence that traditional answering services can't match for the price. Many business clients plan their marketing materials after-hours; SkipCalls answers these late-night calls, provides your lead times, and can even book consultation appointments directly into your calendar. This transforms your phone from a source of distraction into a fully automated sales tool that works while you sleep.
How SkipCalls Helps Print Shops
24/7 AI Receptionist
When the shop floor is too loud to hear the phone or hands are full with cutting and binding, the SkipCalls AI receptionist takes over to ensure no lead is ignored.
Automatic Booking
SkipCalls helps print shops secure rush orders by giving customers the ability to schedule pick-ups or consultation times immediately without waiting for a callback.
Automatic Transcription and Summaries
After every interaction, SkipCalls delivers a precise summary of the customer's printing needs directly to your app, so you can review job specs once you step away from the machines.
Frequently Asked Questions
Can SkipCalls handle calls while my heavy printing machinery is running?
Yes, because SkipCalls handles the call via digital forwarding, the noise from your presses or cutters will not interfere with the AI's ability to communicate clearly and professionally with your customers.
Will SkipCalls know my print shop's specific pricing and turnaround times?
You can customize your SkipCalls AI agent with your specific service list, standard turnaround times, and pricing so it can accurately answer common customer questions while you are busy.
What happens if a customer has a complex custom signage request that the AI can't quote?
SkipCalls will politely inform the customer that an expert will review their specs and get back to them. You then receive an instant transcript of the request so you can follow up with a quote as soon as you're off the press.
How long does it take to set up SkipCalls for a printing business?
Setup takes under 60 seconds and works with your existing phone number and carrier; you simply forward your calls to SkipCalls whenever you need to focus on production.
Stop Choosing Between Running the Press and Answering the Phone.
Never miss another $5,000 signage lead because you were mid-job. Join the print shops using SkipCalls to capture every call for just $3.99/week.
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