Can SkipCalls auto-book pickup/press check appointments for print customers (same-day rush jobs) and send the details by text so we don’t have to stop the job?
Yes—SkipCalls can answer rush print-customer calls, collect job details, and auto-book pickup or press-check appointments on your calendar, then send a text confirmation with the details so you don’t have to stop the job. SkipCalls can do this 24/7 using call forwarding (for calls) and can handle two-way texting when customers text your SkipCalls number.
SkipCalls works as a print shop answering layer that takes over when you’re running presses, cutting, or finishing and can’t safely pick up the phone, by answering missed/busy/after-hours calls via call forwarding on your existing number. SkipCalls can ask the right print-specific questions (pickup time window, press check timing, quantity, substrate, file status, and deadline), then auto-book the appointment into your calendar so the rush job doesn’t go to a faster-responding competitor.
SkipCalls can also send a text message with the appointment details so the customer has a written confirmation while your team keeps the job moving; this is especially useful for same-day pickups ($50–$500) and last-minute signage/banners ($200–$2,000) where a 5–10 minute delay can lose the order. SkipCalls then delivers a summary + transcript to you so you can approve scope, catch special instructions (e.g., “match Pantone,” “mount to foamcore,” “grommets every 2 feet”), and prioritize production without replaying voicemails.
SkipCalls supports two ways to handle texting depending on your workflow: with call forwarding, SkipCalls can still answer calls and then automatically text the caller from the SkipCalls number so they can reply there; or you can publish the SkipCalls number as your official print shop line so SkipCalls answers instantly and manages SMS end-to-end. SkipCalls keeps everything searchable in the app (summaries, transcripts, action items) so you can run rush scheduling with fewer interruptions and fewer missed details.
How SkipCalls Helps Print Shops
AI Receptionist + keep your existing number via call forwarding
When you’re at the press and can’t answer, SkipCalls uses call forwarding to answer missed/busy calls on your existing print shop number.
Automatic Booking (calendar scheduling)
When a customer needs a same-day pickup or press check, SkipCalls can place the appointment directly on your calendar so you don’t stop the job to schedule it.
SMS handling + conversation history + summaries/transcripts
When customers need written confirmation, SkipCalls can text the appointment details and keep the thread for follow-ups, while you monitor everything in-app.
Spam Filtering
When spam and robocalls hit during production time, SkipCalls reduces interruptions so only real print customers get through.
Natural AI voice + Voice Cloning
When you need the AI to sound like your shop’s front desk, SkipCalls can speak naturally and can optionally use voice cloning for a familiar tone.
Frequently Asked Questions
How does SkipCalls book pickup or press-check appointments—does it need a new phone number?
SkipCalls can book appointments while keeping your existing number by using call forwarding so SkipCalls answers only when you don’t; customers still dial your normal line and never see a SkipCalls number. If you want instant pickup and full SMS handling from the start, you can also publish the SkipCalls number as your dedicated print shop receptionist line.
Will SkipCalls text the customer the pickup/press-check details automatically?
SkipCalls can send a text follow-up after the call with the booked time, address, and any instructions, and the customer can reply to continue the conversation in SMS with SkipCalls. For full two-way SMS from the beginning (without a call), customers must text your SkipCalls number because carriers don’t forward SMS from your personal number.
What print-job details can SkipCalls capture for a same-day rush order before booking?
SkipCalls can be configured to collect rush-critical details like desired pickup time window, press-check availability, job type (business cards, banners, large format), quantity, size, stock/substrate, finishing (lamination, grommets, mounting), file status (ready/needs edits), and deadline, then include those details in the SkipCalls summary and transcript for your production team.
What if SkipCalls isn’t sure whether we can meet the deadline or offer a press check today?
SkipCalls can be set to avoid promising turnaround times and instead offer available windows you approve (e.g., ‘earliest pickup slots’) or to take details and tell the customer you’ll confirm ASAP; SkipCalls then sends you the summary/transcript so you can greenlight the rush job and reply with the confirmed slot.
How fast can we set up SkipCalls for a print shop, and what does it cost?
SkipCalls setup typically takes under 60 seconds by enabling call forwarding (missed/busy/after-hours) and configuring your receptionist questions for pickups and press checks; no IT needed. SkipCalls costs $3.99/week or $99/year with one fixed price, no per-minute billing, and unlimited summaries/transcripts in normal use—so one recovered rush signage order ($200–$2,000) can cover months of SkipCalls.
Set up SkipCalls to auto-book rush pickups and press checks today
Use SkipCalls as your print shop receptionist: forward missed/busy/after-hours calls so SkipCalls books pickup/press-check appointments, texts confirmations, and sends you summaries—so you stay on the press and still win same-day rush jobs.
Related Questions
- →Can SkipCalls collect print specs (size, substrate, finishing) before confirming a rush quote?
- →Does SkipCalls work after-hours to capture trade-show and event signage rush orders for a print shop?
- →Can SkipCalls route VIP accounts or large-format jobs to a different booking flow or agent?
- →Can SkipCalls integrate with HubSpot or our CRM to log rush leads from phone calls automatically?