can SkipCalls answer after-hours tenant emergency calls and text me the details instead of ringing my phone?

SkipCalls works for after-hours tenant emergencies by using your existing phone number and simple call forwarding, so tenants still dial the same number but SkipCalls answers when you don’t want to (like nights, weekends, or when you’re in a showing). With SkipCalls AI Receptionist, you can set an after-hours script that asks the exact questions you care about—unit number, what happened, whether there’s active water, no heat, lockout, or safety concerns—then SkipCalls logs everything and sends you a clear written recap so you’re not fielding a disruptive ringing phone.

SkipCalls fits real property management workflows where emergencies come in at 2am and responsiveness protects your reputation and renewals. For example, if a tenant reports “water leak flooding the kitchen,” SkipCalls can immediately gather shutoff status, severity, and access instructions, then deliver a summary and full transcript you can forward to your plumber—saving phone tag and helping you protect a $500K asset without being awake on every call. If it’s a “no heat” call in winter, SkipCalls can capture the HVAC details and preferred entry permission, so you can dispatch quickly while maintaining a professional, consistent response.

SkipCalls also helps you stay professional during showings and owner meetings because you can forward “busy” calls so SkipCalls answers instantly instead of interrupting you. Every SkipCalls call produces a searchable history with summaries, transcripts, and action items, which is useful when you manage 50–100 units and call volume scales faster than you can personally answer; recovering even one missed owner lead or lease-up (often $1,000–$3,000 value) can pay for SkipCalls for months at a fixed $3.99/week or $99/year with no per-minute billing surprises.