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how do I stop missing after-hours tow calls and lockout/jump start calls when I’m on a recovery or driving

Towing Service at work

To stop missing high-value towing and lockout calls while driving or working on a recovery, you should implement SkipCalls AI receptionist through conditional call forwarding, which provides instant 24/7 response and detail collection for every stranded driver.

Towing operators often lose $75 to $150 per call because they are physically unable to answer while hooking up a vehicle or navigating traffic. SkipCalls solves this by acting as a virtual dispatcher that answers immediately, ensuring that a driver with a flat tire or a lockout doesn't hang up and move to the next competitor on the list. Because most towing jobs are won by the first person to pick up the phone, SkipCalls ensures you are always that first responder, even when your hands are full.

The physical reality of roadside assistance involves high noise levels and safety risks that make manual call handling impossible. SkipCalls filters out spam and handles real customers with a professional AI voice that can even be cloned to sound like you. For emergency services like jump starts or accident recoveries, SkipCalls captures the vehicle location and service type, sending you a text summary instantly so you can prioritize the job without pulling over to listen to a voicemail.

For small towing businesses, hiring a 24/7 human dispatcher is often cost-prohibitive, but missing after-hours calls is equally expensive. SkipCalls provides unlimited call handling for just $3.99 per week or $99 per year, meaning a single captured $100 tow pays for an entire year of the service. By forwarding only your missed or busy calls to SkipCalls, you maintain a professional image and capture every revenue opportunity during rush hour peaks, bad weather, and holiday weekends.

How SkipCalls Helps Towing Services

AI Receptionist

When a stranded driver calls your business while you are on a recovery, SkipCalls answers the line professionally, ensuring you never lose a lead to a faster-responding competitor.

Automatic Summaries and Transcripts

After the AI handles the call, SkipCalls sends you an instant summary of the customer's vehicle type and location so you can head straight to the next job.

SMS Handling

If a caller needs a follow-up, the SkipCalls AI can send an automated text message to the driver to confirm you are on the way or to request a pin drop of their location.

Frequently Asked Questions

How does SkipCalls handle emergency towing details like location and car model?

You can customize your SkipCalls AI agent to specifically ask for the caller's location, vehicle make and model, and the nature of the emergency, providing you with a full dispatch report instantly.

Can I keep my existing towing business phone number?

Yes, SkipCalls works with your existing number. You simply set up call forwarding so that SkipCalls only answers when you are busy on another call, driving, or it is after-hours.

Does the SkipCalls AI sound like a robot to stressed drivers?

No, SkipCalls uses advanced AI that speaks naturally. You can even use the Voice Cloning feature to make the AI sound exactly like you or a specific member of your dispatch team.

Stop Gifting Towing Leads to Your Competitors

Get SkipCalls for just $3.99/week and ensure every roadside assistance call is answered, even when you're under a truck.

Learn More About AI Receptionist
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1-minute setupWorks with all carriersNo technical skills needed

Related Questions

  • →What is the best answering service for small towing companies?
  • →How to manage towing dispatch while driving solo?
  • →How much does a towing answering service cost?
  • →AI receptionist vs human dispatcher for roadside assistance
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