how do other tow truck operators handle dispatch calls when they're driving or loading a vehicle (hands-free options)?

In the towing industry, missing a call often means losing a $75 to $150 job to a competitor who answers faster. When an operator is securing a vehicle on a flatbed or navigating heavy traffic, answering a phone is both a safety risk and a physical impossibility. SkipCalls bridges this gap by providing an AI receptionist that answers missed or busy calls instantly, ensuring stranded drivers aren't left waiting or moving to the next company on the list.

Relying on traditional voicemail is often a recipe for lost revenue because most emergency roadside customers will simply hang up and call the next provider. SkipCalls prevents this by interacting with the caller, identifying their location and vehicle issue, and providing a text summary to the operator. This allows the operator to finish their current task safely while knowing exactly what the next job entails without ever touching their phone.

For solo operators and small fleets, managing high-volume call periods during bad weather or rush hour is a major pain point. SkipCalls integrates with any mobile carrier through call forwarding, acting as a secondary dispatcher that works 24/7. By capturing after-hours calls and booking appointments directly, SkipCalls ensures that the business remains operational and professional even when the operator is resting or on a high-risk recovery job.