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how much money am i losing from missed after-hours tow calls and lockout/jump start calls?

Towing Service at work

A towing service typically loses between $500 and $2,500 per week by missing after-hours calls for tows, lockouts, and jump starts, assuming a loss of just one to three leads per night. With local emergency tows averaging $75-$150 and roadside services like lockouts costing $50-$100, SkipCalls prevents this revenue drain by ensuring every stranded driver reaches a professional AI receptionist instead of a voicemail.

In the towing industry, the first company to answer the phone wins the job because stranded drivers are in a high-stress 'race' to get off the roadside. If you are operating equipment or sleeping during after-hours, a missed call is an immediate referral to your closest competitor. SkipCalls eliminates this 'first-to-answer' disadvantage by providing 24/7 AI coverage that picks up on the first ring, even when you are physically unable to reach your phone.

The financial impact extends beyond a single tow; missed calls for jump starts ($50-$75) or lockouts often lead to repeat customers and long-term motor club contracts. By using SkipCalls to handle these high-frequency roadside requests, you protect your professional image and capture the full lifetime value of every caller. SkipCalls integrates directly into your existing workflow through simple call forwarding, meaning you don't have to change your number to start saving thousands in lost revenue.

Safety is another hidden cost of answering calls manually while on-site. Towing operators working in high-traffic areas face significant risks when distracted by a ringing phone. SkipCalls allows you to focus entirely on the hook-up or recovery while the AI receptionist collects the vehicle location, dispatch details, and contact information. This ensures that while you are staying safe on the shoulder, SkipCalls is securing your next $150 emergency tow in the background.

How SkipCalls Helps Towing Services

24/7 AI Receptionist

When a driver is stranded with a dead battery at 2 AM, the SkipCalls AI Receptionist answers instantly to provide a professional experience when you are asleep.

Automatic Transcription and Summaries

SkipCalls ensures that even if you are in a high-noise environment with towing equipment, the caller's details are captured and sent to you as a clear text summary.

Conditional Call Forwarding

To capture after-hours revenue without hiring a night dispatcher, you can set your phone to forward missed calls to SkipCalls only during your off-hours.

Frequently Asked Questions

Why do stranded drivers hang up instead of leaving a voicemail?

Drivers in emergency situations like lockouts or breakdowns need immediate confirmation of help. SkipCalls provides that instant interaction, whereas a voicemail represents a delay they cannot afford, causing them to call the next towing service on the list.

Can SkipCalls handle calls during high-traffic rush hours?

Yes, SkipCalls is designed for peak times when you are busy hooking up vehicles. It can handle unlimited simultaneous calls, ensuring that while you are finishing one job, the AI is already booking the next $100 lockout or local tow.

How much does it cost to stop missing these towing leads?

SkipCalls offers a flat-rate pricing of $3.99 per week or $99 per year, which means capturing just one single $75 jump start call more than pays for an entire year of the service.

Does SkipCalls work with my existing business line?

Absolutely. SkipCalls works with any carrier. You simply set up call forwarding so that if you don't pick up within a few rings, SkipCalls takes over to secure the lead.

Stop Gifting Your Towing Leads to Competitors

Don't let another $150 tow go to the guy down the street just because you were busy on a hook. Download SkipCalls now and let our AI receptionist answer every after-hours call for less than the cost of a gallon of diesel.

Learn More About AI Receptionist
Download on the App StoreGet it on Google Play
1-minute setupWorks with all carriersNo technical skills needed

Related Questions

  • →How do tow truck operators handle calls while working on the roadside?
  • →Why am I losing towing jobs to faster-responding competitors?
  • →How much does a towing answering service cost vs. hiring a dispatcher?
  • →What is the best phone service for roadside assistance freelancers?
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