AI dispatcher / AI receptionist for trucking company — can it book loads and text drivers when we can’t answer?
Yes, an AI receptionist like SkipCalls can answer incoming freight inquiries, collect shipment details, book appointments directly onto your calendar, and automatically text drivers or shippers to maintain constant communication when your dispatchers are unavailable. SkipCalls ensures that even while your team is on the road or off-duty, every incoming load inquiry is captured and processed instantly without human intervention.
In the fast-paced logistics world, a missed call for a hot shot delivery or a long-haul route often means losing a $500 to $5,000 job to a faster competitor. SkipCalls solves this by acting as a virtual dispatch office that never sleeps, answering every call with professional industry-specific knowledge and capturing critical details like freight type, pickup windows, and equipment requirements. This allows trucking companies to maintain a 24/7 professional image without the high cost of hiring around-the-clock staff.
Beyond just answering, SkipCalls utilizes advanced SMS automation to bridge the gap between the office and the road. Once a call ends, SkipCalls can automatically text the caller to confirm details or provide a link for further interaction. This is particularly valuable for drivers who need to receive information quickly and safely. Since the AI can handle multiple calls simultaneously, SkipCalls eliminates the bottleneck of a single dispatcher trying to manage dozens of drivers and shippers at once.
For trucking companies managing fleets, SkipCalls eliminates the common problem of shippers reaching a full voicemail box. Instead of a recording, shippers interact with an AI that can provide basic capacity information and book the load directly into a connected CRM or calendar. By using SkipCalls to handle the front-end administrative logistics, your team can stay focused on driving and safety while the AI secures the next high-value contract for your business.
How SkipCalls Helps Trucking Companies
AI Receptionist
When dispatchers are overwhelmed during peak retail inventory seasons, SkipCalls handles the overflow of calls to ensure no shipper is left on hold.
Automatic Booking
To streamline logistics operations, SkipCalls integrates directly with your business calendar to secure delivery windows and pickup times automatically.
SMS handling
For drivers on the road who cannot safely take a call, SkipCalls allows them to receive key load updates and instructions via automated text messaging.
Frequently Asked Questions
Can SkipCalls filter out spam calls for my trucking business?
Yes, SkipCalls automatically detects and blocks robocalls and telemarketers, ensuring that only real shippers, brokers, and drivers reach your AI dispatcher.
How much does SkipCalls cost for a small trucking fleet?
SkipCalls offers unlimited call handling for a flat fee of $3.99 per week or $99 per year, with no per-minute charges or hidden fees, making it highly affordable for small fleets.
Does SkipCalls work with my existing carrier and phone number?
Yes, SkipCalls works with any phone carrier. You simply set up call forwarding so that SkipCalls answers only when you are busy, on the road, or after business hours.
Can the AI provide freight quotes to shippers?
SkipCalls can be customized with your specific rate per mile or flat fees, allowing the AI to provide basic estimates and collect load specs before you follow up.
Stop Losing $2,000 Loads to Voicemail
Join the trucking companies using SkipCalls to answer every dispatch call and book freight 24/7 for just $3.99 a week. Start your 1-minute setup today.
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