Call Forwarding Guide
How to Forward Calls from T-Mobile
Setting up call forwarding from T-Mobile to SkipCalls allows our AI answering service to handle your calls 24/7. This quick integration ensures you never miss a customer opportunity while focusing on your work.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | **21*••••# | ##21# |
When Busy Forwards when you're on another call | **67*••••# | ##67# |
No Answer Forwards if you don't pick up within a few rings | **61*••••# | ##61# |
When Unreachable Forwards when your phone is off or has no signal | **62*••••# | ##62# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
T-Mobile may block forwarding to SkipCalls. If codes don't work, call 1-800-937-8997 and ask to enable conditional forwarding to your SkipCalls number.
Troubleshooting
- •Confirm your T-Mobile plan supports conditional call forwarding features.
- •If dial codes fail, contact T-Mobile support at 1-800-937-8997 to request manual activation for your destination number.
- •Ensure your mobile device has a strong cellular connection before dialing the activation codes.
- •Double-check that the 10-digit SkipCalls destination number is entered without extra spaces or symbols.
Frequently Asked Questions
Will T-Mobile charge me for forwarding calls?
Most T-Mobile plans include forwarding, but minutes may be deducted from your plan depending on your specific billing agreement.
How do I stop forwarding calls back to my T-Mobile phone?
You can easily deactivate forwarding by using the standard T-Mobile disable codes or through your device's call settings menu.
Can I forward calls only when my line is busy?
Yes, T-Mobile supports conditional call forwarding, which only redirects calls when you are busy, unreachable, or don't answer.
What should I do if T-Mobile blocks the forwarding code?
Some T-Mobile accounts require a representative to enable forwarding; call 1-800-937-8997 and ask them to enable conditional forwarding to your SkipCalls number.
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