Toll-Free Number
A toll-free number is a telephone number that allows callers to reach a business without paying long-distance charges. The business pays for incoming calls instead of the caller. In the US, toll-free numbers use prefixes like 800, 888, 877, 866, 855, 844, and 833.
Why Toll-Free Numbers Matter to Your Small Business
Toll-free numbers remove friction from customer calls. When customers know the call is free, they are more likely to call—no mental calculation about whether the inquiry is worth the cost. For businesses serving customers nationally, this can significantly increase call volume.
A toll-free number also signals established credibility. It suggests your business is national in scope and professional enough to invest in customer accessibility. For some industries—customer support, e-commerce, professional services—toll-free numbers are expected.
However, toll-free is not always better. Local numbers can outperform toll-free for local businesses because they signal community presence. The choice depends on your customer base: national reach suggests toll-free, local service suggests local numbers.
How SkipCalls Works With Toll-Free Numbers
SkipCalls can answer calls from any number type—local or toll-free. If you have a toll-free number, simply forward it to SkipCalls and our AI receptionist handles calls professionally. You can also get a toll-free number through our service, giving your business national presence with AI-powered answering around the clock.
Related SkipCalls Features:
- •Toll-Free Number Support
- •Number Forwarding
- •AI Receptionist
