why are we losing staffing reqs to agencies that call back faster (missed calls + response time)
You’re losing staffing reqs to agencies that call back faster because clients and candidates reward the first agency that answers and takes clear next steps, and missed calls/slow response time signals “low urgency” in a time-sensitive market. SkipCalls prevents this by answering every forwarded missed/busy/after-hours call instantly, capturing details, and routing/bookings so you respond first even when you’re in interviews or client meetings.
Staffing is a speed business: when a hiring manager calls with an urgent temp replacement or a new req, they often call 2–5 agencies in a row, and the first firm to answer, qualify, and confirm a next action (submission time, shortlist ETA, rate confirmation) usually wins—SkipCalls is built to stop that loss by acting as your always-on staffing receptionist that answers immediately and sends you a clean summary and transcript so you can move fast without guessing what was said.
Missed calls happen in the exact moments recruiters can’t pick up—candidate interviews, client intake calls, offer negotiations, or when multiple lines ring at once—and those moments are precisely when high-value reqs show up (no-show coverage, shift fill, “need 10 people by Monday”); SkipCalls uses call forwarding so callers still dial your normal recruiting firm phone number, and SkipCalls answers only when you don’t, making your staffing agency answering look consistent and professional without changing your number.
Slow response time doesn’t just lose client reqs; it also loses candidates, which then makes you slower to deliver—if a candidate calls with pay/rate questions, availability, or onboarding issues and hits voicemail, they’ll accept another assignment; SkipCalls reduces that churn by answering 24/7, filtering spam, collecting role-specific details (start date, shift, location, pay expectations), and optionally booking a follow-up slot on your calendar so your team stays the fastest agency even during peak Q1 hiring season or holiday temp surges.
How SkipCalls Helps Staffing Agencies
AI Receptionist + call forwarding (keep your existing number)
When a hiring manager calls during a client meeting, SkipCalls can answer the recruiting firm phone instantly via missed/busy-call forwarding so the req doesn’t go to a competitor.
24/7 coverage + custom business hours/after-hours handling
When an urgent temp replacement call comes in after hours, SkipCalls keeps your staffing agency answering active nights/weekends so you capture the req while other agencies send callers to voicemail.
Automatic summaries, transcripts, and extracted key details/action items
When you need the AI to extract actionable intake details (bill rate range, shift times, compliance requirements) so you can submit candidates fast, SkipCalls sends a structured recap you can act on in seconds.
Automatic booking into your calendar
When your team is buried in interviews and you need to book an intake call immediately, SkipCalls can schedule directly so the client feels ‘handled’ right away.
Spam filtering + call handling rules
When robocalls and vendor spam inflate missed-call volume and slow your real follow-up, SkipCalls filters obvious spam so real reqs get priority.
Frequently Asked Questions
How fast do staffing clients expect a callback, and why does it matter so much?
In staffing, speed is part of the product: many hiring managers move to the first agency that answers and sets a clear next step, especially for temp coverage and urgent starts; SkipCalls reduces response time to near-zero by answering immediately and sending you the summary so you can follow up with a real human touch fast.
What staffing scenarios most commonly cause missed calls?
Recruiters miss calls when they’re interviewing candidates, on client intake calls, handling onboarding issues, or when multiple lines ring at once; SkipCalls covers those gaps by answering missed/busy/offline calls through forwarding so your staffing receptionist never “disappears” when you’re busy.
How much revenue can missed calls cost a staffing agency?
One missed req can easily be worth $1,000–$10,000+ depending on deal type—e.g., a temp placement at 20–50% markup or a direct hire at 15–25% of salary—and SkipCalls is designed to recover $500–$5,000+ monthly in captured opportunities for many businesses by ensuring every call is answered and qualified.
Do we have to change our recruiting firm phone number to use SkipCalls?
No—callers still dial your existing staffing line and SkipCalls only answers when you don’t via call forwarding; this keeps your brand consistent while SkipCalls handles the missed-call moments that cost you reqs.
Can SkipCalls help beyond answering—like calling vendors or candidates back?
Yes—SkipCalls can also make outbound calls for you (for example, confirming candidate availability, checking references, or waiting on hold with a background check provider) and then returns a summary and transcript so your team stays focused on submissions and client management.
Stop losing reqs to “whoever answers first”
Use SkipCalls as your always-on staffing agency answering layer so every missed, busy, or after-hours call is answered instantly, qualified, and summarized—then measure how many reqs you recover in your next 2–4 weeks of peak call volume.
Related Questions
- →How many staffing placements do we lose from missed calls each month?
- →What should an ideal staffing intake script collect on the first call?
- →How do staffing agencies provide 24/7 coverage without hiring an on-call recruiter?
- →How can we reduce candidate drop-off caused by missed recruiter calls?