
Call Forwarding Guide
How to Forward Calls from Talkroute
Connecting your Talkroute business line to SkipCalls ensures every caller is greeted by a professional AI assistant. By forwarding your calls, you can automate your intake process and provide 24/7 support without changing your existing phone system.
Connect Talkroute
- 1
Login at cp.talkroute.com/login
- 2
Navigate to Settings → Forwarding Phone Numbers
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Enter forwarding number: your SkipCalls number, give description
- 4
Click Add
- 5
Navigate to Manager, find number to forward
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Set "Choose where to route" to "Go to Users & Numbers"
- 7
Choose "Ring in Sequence", enter ring time (10-15 seconds)
- 8
Click green + icon, enter number: your SkipCalls number
- 9
Save Changes
Troubleshooting
- •Ensure your Talkroute call flow is configured to route calls to an external number rather than just a desktop app.
- •Verify that the SkipCalls destination number is entered correctly in your Talkroute dashboard settings.
- •Check your Talkroute ring timeout settings to ensure the call has enough time to reach the AI service.
- •Confirm that your Talkroute account has active permissions for external call handling and transfers.
Frequently Asked Questions
Can I forward my Talkroute number to SkipCalls at specific times?
Will I lose any Talkroute features if I forward to SkipCalls?
How do I stop forwarding calls from Talkroute?
Does Talkroute charge for forwarding calls to an AI service?
Ready to forward your Talkroute calls?
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