AI Legal Intake That Captures More Consultations (Without Hiring Staff)
When a potential client calls, they’re usually calling 3–5 firms. If you miss that call—or you’re tied up in court—you can lose a $2,500–$10,000 case before you ever hear about it. SkipCalls acts like an always-on law firm AI receptionist: it answers, asks the right intake questions, screens out junk, and books a legal consultation on your calendar with a clean summary waiting in your inbox.
The Problem with Manual Legal Intake
Legal intake is revenue-critical, but it’s also interruption-heavy. Every missed call can mean a lost consult, and every “quick” 6-minute intake turns into 20 minutes of back-and-forth, voicemails, and chasing details. If your average signed matter is $5,000, missing just 2 real leads a month can quietly cost $10,000+ in revenue.
- Missed calls during hearings, client meetings, or depositions turn into lost consultations you never get a second chance to win.
- Unqualified callers eat up your day (wrong practice area, outside jurisdiction, “just asking a question,” price shopping).
- After-hours calls (arrests, injuries, emergency filings) go to voicemail, and the caller books with someone else by morning.
- Intake notes get messy—names misspelled, dates wrong, no conflict basics—so you waste time re-interviewing.
- Spam and robocalls interrupt your work and make it harder to spot the real leads.
The SkipCalls AI Solution
SkipCalls gives you AI legal intake that answers every call, runs a consistent intake script, and routes the result where you need it. You get transcripts and summaries for the file, plus legal consultation booking that drops straight onto your calendar. It’s legal intake automation built for real life: court days, long client calls, and a phone that won’t stop ringing.
Save hours of admin every week
The assistant collects names, contact info, incident details, timeline, and next steps automatically—so you stop doing repetitive intake calls and stop retyping notes.
Turn more calls into consultations
Calls get answered immediately, leads get qualified, and consults get booked while the person is still motivated—before they move on to the next firm.
Cover nights, weekends, and emergencies
When someone calls at 11:30pm after an arrest or after a crash, they still get a professional intake and a booked consultation instead of a voicemail.
Protect your time with smarter screening
The intake flow can confirm practice area, location/jurisdiction, and basic fit—so you spend your attorney time on real matters, not dead ends.
How Legal Intake Works
Your caller gets a calm, professional intake—then you get a clean summary and the next action (booked consult or screened out).
1) The call is answered right away
Caller: “Hi, I need to speak to an attorney.” Assistant: “I can help with intake and schedule a consultation. What type of legal issue is this—personal injury, criminal defense, family law, or something else?”
2) The intake questions qualify the lead
Assistant: “What city and state did this happen in?” Assistant: “When did it happen?” Assistant: “Has another attorney already been retained?”
3) The assistant books the consultation
Assistant: “I can get you on the calendar. I have openings tomorrow at 10:30am or 2:00pm—what works?” Caller: “2:00pm.” Assistant: “Great. What’s the best email and phone number to confirm?”
4) You receive a summary, transcript, and outcome
You get: lead details, practice-area fit, key facts/timeline, preferred contact method, and whether a consultation was booked (with the event on your calendar). If it’s not a fit, it’s clearly marked so you don’t waste time.
Frequently Asked Questions
Will this replace my receptionist or intake specialist?
It depends on your workflow. If you already have a receptionist, SkipCalls can cover overflow, lunch breaks, court hours, and after-hours—so you don’t lose high-intent calls when the front desk is busy. If you’re solo or small, it can handle most first-touch intake: answering, collecting key facts, and booking the legal consultation so you can focus on billable work.
Can it qualify leads the way we do (practice area, location, timeline, etc.)?
Yes. The intake flow can ask the questions that matter for your firm—practice area, jurisdiction/county, date of incident, opposing party name (useful for early conflict checks), whether there’s an existing attorney, and urgency. The result is a consistent intake every time, with the details organized in the summary instead of scattered across voicemails and sticky notes.
How does legal consultation booking work with my calendar?
SkipCalls connects to your calendar (e.g., Google Calendar or Apple Calendar) and offers real available times to the caller. When the caller picks a slot, it creates the event and includes the intake notes so you’re not going into the consult blind. If you prefer, you can limit booking to certain hours or keep it as “request a consult” and follow up manually—your choice.
What about confidentiality and sensitive information?
Callers can share sensitive details, and you receive a transcript and summary for your records. Many firms use the assistant to capture essentials (contact info, basic facts, timeline, and urgency) and avoid collecting highly sensitive specifics until the consultation. You can also word the intake script to include a brief disclaimer like: “Please avoid sharing privileged details; an attorney will review your situation during the consultation.”
How does it handle spam, robocalls, and non-clients?
Spam calls get filtered so they don’t interrupt your day. For non-clients—vendors, solicitors, wrong practice area, out-of-state issues—the assistant can ask a couple of quick questions and end the call politely or route it appropriately. That means fewer interruptions, fewer pointless callbacks, and a cleaner pipeline of real potential clients.