Bilingual Answering Service That Actually Speaks Spanish
Stop losing Spanish-speaking customers to voicemail. SkipCalls AI answers in fluent Spanish or English - detecting the caller's language instantly. No "press 1 for Spanish." No awkward translations. Just natural conversations that book appointments and capture leads.
The Problem: Spanish-Speaking Customers Are Hanging Up
Over 42 million people in the US speak Spanish at home. Many prefer to do business in Spanish - especially for important calls about their home, health, or legal matters. When they reach an English-only voicemail, they don't leave a message. They call your competitor who can help them.
- Spanish-speaking customers hang up when they reach an English-only voicemail or receptionist who can't help them.
- Hiring a bilingual receptionist costs $35,000-50,000/year plus benefits - impossible for most small businesses.
- Your competitors who serve Spanish speakers are capturing the customers you're losing.
- Existing bilingual answering services charge $200-500/month with per-minute fees that add up fast.
- You're missing emergency calls at night from Spanish-speaking customers who need help now.
The Solution: AI That Speaks Spanish Like a Native
SkipCalls AI doesn't translate - it thinks and speaks in Spanish. When a Spanish-speaking customer calls, they get a natural conversation that qualifies their needs, books appointments, and sends you a clean summary. No language barrier. No missed opportunities.
True Bilingual Conversations
Not just translation - natural, fluent conversations in both Spanish and English. The AI detects the caller's language and responds accordingly.
Automatic Language Detection
Callers don't need to "press 1 for Spanish." The AI instantly recognizes their language and switches seamlessly.
24/7 Spanish Coverage
Spanish-speaking customers often call after hours. Your bilingual AI receptionist is always available - nights, weekends, holidays.
91% Cost Savings
Traditional bilingual answering services charge $200-500/month. SkipCalls is $99/year for unlimited calls in both languages.
Industries That Need Bilingual Answering
Spanish-speaking customers exist in every industry. Here's where bilingual answering makes the biggest difference.
Home Services
Plumbers, electricians, HVAC - serve Spanish-speaking homeowners
Medical & Dental
Book appointments in Spanish, reduce no-shows
Legal Services
Intake Spanish-speaking clients without language barriers
Real Estate
Never miss a lead from Spanish-speaking buyers/renters
How Bilingual Answering Works
Here's what happens when a Spanish-speaking customer calls your business.
Caller reaches your line
"Hola, necesito ayuda con mi aire acondicionado..." or "Hi, I need help with my AC..."
AI detects language instantly
No menus, no delays. The AI recognizes Spanish or English within the first few words and responds in kind.
Natural conversation in their language
Spanish: "Entiendo, su aire acondicionado no enfria. ¿Cuál es su dirección?" English: "I understand, your AC isn't cooling. What's your address?"
You get a summary in your preferred language
Regardless of what language the caller spoke, you receive the transcript and summary in English (or Spanish if you prefer).
SkipCalls vs. Traditional Bilingual Services
| Feature | SkipCalls | Traditional Services |
|---|---|---|
| Monthly Cost | $8.25/mo ($99/yr) | $200-500/mo |
| Per-Minute Fees | None | $1.50-3.00/min extra |
| 24/7 Availability | Extra charge for nights/weekends | |
| Language Detection | Automatic, instant | "Press 1 for Spanish" |
| Setup Time | 60 seconds | Days/weeks |
| Calendar Integration | Often extra |
Frequently Asked Questions
How does the AI know which language to speak?
The AI uses advanced speech recognition to detect the caller's language within the first few words. It then continues the entire conversation in that language naturally. There's no "Press 1 for Spanish" - it just works.
Is the Spanish really fluent, or does it sound robotic?
Our AI uses native-quality Spanish voices with natural pronunciation, rhythm, and regional awareness. Spanish-speaking callers have told us it sounds like talking to a real bilingual person, not a translation engine.
Can it handle Spanish speakers with different accents?
Yes. The AI is trained on diverse Spanish accents including Mexican, Central American, Caribbean, and South American variations. It understands regional vocabulary differences too.
What if a caller switches between Spanish and English mid-call?
Many bilingual callers code-switch naturally. The AI handles this seamlessly, responding in whatever language the caller is currently using.
Will I get call summaries in Spanish or English?
You choose your preferred language for summaries and transcripts. Even if the caller spoke entirely in Spanish, you can receive everything in English (or vice versa).
Does this cost extra compared to English-only?
No. Bilingual support is included in the standard $99/year plan. There are no per-minute fees or language surcharges.