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Call Forwarding Guide

How to Forward Calls from Vonage

Forwarding your Vonage business lines to SkipCalls ensures every customer interaction is handled by our 24/7 AI answering service. By routing calls through your Vonage dashboard, you can maintain professional uptime without answering every ring yourself.

Connect Vonage

  1. 1

    Login at app.vonage.com

  2. 2

    Click CP button then Settings

  3. 3

    Click Call Forwarding, select Forward All Calls

  4. 4

    Enter forwarding number: your SkipCalls number, click Configure

  5. 5

    Select delay time (5-7 seconds recommended)

  6. 6

    Click Enable

  7. 7

    Then configure hunt group: Features → Call Hunt

  8. 8

    Enter phone number and forwarding number: your SkipCalls number

  9. 9

    Set voicemail to "If First Number is Busy"

  10. 10

    Click Continue, Activate New Sequence

Troubleshooting

  • •Verify that Simultaneous Ring is disabled in your Vonage account settings, as it may conflict with standard call forwarding rules.
  • •Ensure your Vonage extension has Follow Me settings correctly configured if you are attempting to route calls after a certain number of rings.
  • •Check that your Vonage admin panel shows the extension status as active; inactive extensions cannot forward calls to your SkipCalls number.
  • •If calls are failing, confirm that you have entered the full 10-digit SkipCalls destination number without any extra prefixes or symbols.

Frequently Asked Questions

Does Vonage charge extra for call forwarding?
Most Vonage plans include call forwarding as a standard feature, though it may consume minutes from your monthly allowance depending on your specific service agreement.
Can I forward my Vonage calls to SkipCalls automatically after hours?
Yes, you can use the Vonage Schedule feature to automatically route calls to SkipCalls during evenings and weekends while keeping your lines open during the day.
How do I stop forwarding calls from Vonage?
Simply log back into your Vonage Online Account, navigate to the Call Forwarding settings, and toggle the feature off or delete the destination number.
Will my callers know their call is being forwarded from Vonage?
No, callers will experience a seamless transition from your Vonage line directly to the SkipCalls AI assistant without any audible interruptions.

Ready to forward your Vonage calls?

Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.

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Want the exact dialer string? Use the call forwarding code generator.