Call Forwarding Guide
How to Forward Calls from Vonage
Forwarding your Vonage business lines to SkipCalls ensures every customer interaction is handled by our 24/7 AI answering service. By routing calls through your Vonage dashboard, you can maintain professional uptime without answering every ring yourself.
Connect Vonage
- 1
Login at app.vonage.com
- 2
Click CP button then Settings
- 3
Click Call Forwarding, select Forward All Calls
- 4
Enter forwarding number: your SkipCalls number, click Configure
- 5
Select delay time (5-7 seconds recommended)
- 6
Click Enable
- 7
Then configure hunt group: Features → Call Hunt
- 8
Enter phone number and forwarding number: your SkipCalls number
- 9
Set voicemail to "If First Number is Busy"
- 10
Click Continue, Activate New Sequence
Troubleshooting
- •Verify that Simultaneous Ring is disabled in your Vonage account settings, as it may conflict with standard call forwarding rules.
- •Ensure your Vonage extension has Follow Me settings correctly configured if you are attempting to route calls after a certain number of rings.
- •Check that your Vonage admin panel shows the extension status as active; inactive extensions cannot forward calls to your SkipCalls number.
- •If calls are failing, confirm that you have entered the full 10-digit SkipCalls destination number without any extra prefixes or symbols.
Frequently Asked Questions
Does Vonage charge extra for call forwarding?
Can I forward my Vonage calls to SkipCalls automatically after hours?
How do I stop forwarding calls from Vonage?
Will my callers know their call is being forwarded from Vonage?
Ready to forward your Vonage calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
