does SkipCalls work for a courier dispatch line when I’m driving and can’t answer (can it text customers back + take pickup requests)
Yes, SkipCalls is designed for courier dispatch lines, providing a professional AI receptionist that answers calls while you are driving, collects pickup details, and sends automated SMS follow-ups to customers. SkipCalls ensures that you never miss a $50 to $150 rush delivery lead just because you are focused on the road or carrying a package.
When you are in the middle of a delivery or navigating traffic, answering the phone is a safety risk and often physically impossible. SkipCalls solves this by using call forwarding to intercept any calls you miss. The SkipCalls AI receptionist greets callers, identifies the type of service they need—such as same-day delivery or medical specimen transport—and collects all necessary pickup and delivery details so you don't have to pull over.
The power of SkipCalls lies in its ability to maintain the customer relationship even after the call ends. Once the AI receptionist finishes taking the pickup request, SkipCalls can automatically send a text message to the caller from your dedicated SkipCalls number. This allows customers to reply with photos of packages or additional address details, which you can then view in the SkipCalls app whenever you are safely parked.
By capturing every lead 24/7, SkipCalls prevents potential clients from calling the next courier on their list. Whether it is a late-night urgent delivery or a weekend medical run, SkipCalls provides a professional image that builds trust. For a fixed price of $3.99/week or $99/year, SkipCalls eliminates the need for expensive human dispatchers while providing the same level of responsiveness.
How SkipCalls Helps Couriers
AI Receptionist
While you are busy driving or at a job site, SkipCalls manages your incoming traffic.
Automatic SMS Follow-up
After a caller hangs up, SkipCalls initiates a text conversation to keep the lead engaged.
AI Summary and Transcription
You can review specific pickup addresses and delivery times immediately through the SkipCalls interface.
Frequently Asked Questions
Does SkipCalls sound like a robot to my delivery customers?
No, SkipCalls uses advanced AI that speaks naturally. You can even use Voice Cloning so the AI sounds like you, ensuring your courier brand remains consistent even when you aren't available to talk.
Can SkipCalls handle multiple pickup requests at once?
Yes, SkipCalls can handle an unlimited number of simultaneous calls. Unlike a single dispatcher, SkipCalls never puts a customer on hold and can process multiple delivery requests at the same time.
How do I see the pickup details SkipCalls collects?
Every call handled by SkipCalls is instantly summarized and transcribed within the app. You will receive a notification with the caller's name, pickup location, and package details as soon as the call ends.
Does SkipCalls work with my existing mobile carrier?
Yes, SkipCalls works with every major carrier. You simply set up conditional call forwarding to your SkipCalls number, which takes less than 60 seconds.
Stop Missing High-Value Delivery Jobs
Join thousands of couriers who use SkipCalls to capture every lead while they drive. Start today for as little as $3.99/week and never let a competitor steal a delivery again.
Related Questions
- →Can SkipCalls book delivery appointments directly into my calendar?
- →How does the SkipCalls text-back feature work for missed calls?
- →Can I use SkipCalls for after-hours courier dispatching?
- →Does SkipCalls provide a dedicated business number for my delivery service?