Review & Referral Scripts
Review & Referral Request Scripts for Electricians
In the electrical trade, your reputation is your most valuable tool. A high Google rating is the difference between landing a $5,000 panel upgrade and watching that lead go to a competitor because they had three more 5-star reviews than you. These scripts help you turn every 'thanks for fixing the lights' into a public endorsement that grows your business.
Post-Job Review Request (The Handshake)
Use this script immediately after you've tested the work and the homeowner is happy with the results.
I'm glad we could get that new 200-amp panel up to code for you today, and those flickering lights should be a thing of the past. Since most people find their electrician through Google these days, would you mind taking 30 seconds to leave me a quick review? It really helps a local guy like me stand out against the big franchises. I can text you a direct link right now if that's easier for you.
Tips for this scenario
- -Ask while you are still on-site and the 'wow' factor of the repair is fresh.
- -Mention a specific problem you solved, like 'grounding the outlets' or 'fixing the sparking breaker,' so they include it in the review.
Common Mistakes to Avoid
!Waiting too long to ask for the review (the 'electricity is back on' high fades fast).
!Not having a direct link ready to text the customer on the spot.
!Ignoring 1-star reviews instead of responding professionally to show you care.
!Asking for a review when the job had unexpected complications or price increases.
!Forgetting to ask for referrals because you're in a rush to get to the next emergency call.
