will SkipCalls answer missed load calls after hours and text the shipper/broker back right away?
Yes, SkipCalls is designed to answer missed load calls 24/7 and can automatically send an immediate follow-up text to the shipper or broker as soon as the call ends. This ensures that trucking companies never lose high-value freight contracts to competitors due to an unanswered phone or a slow response.
In the trucking industry, speed is the primary factor in securing loads; brokers often call a list of carriers and award the contract to the first one that answers. SkipCalls acts as your 24/7 virtual dispatch receptionist, answering every call with a professional AI that can identify urgent freight, collect delivery details, and confirm capacity. Because the AI receptionist works around the clock, your trucking company remains 'open' for business even during holiday shipping seasons or late-night retail inventory surges.
The power of SkipCalls lies in its immediate multi-channel response. After the AI receptionist concludes a call with a shipper, SkipCalls can trigger an automatic text message to that caller. This text keeps the broker engaged and provides them with a direct line to reply with further shipment details. This seamless transition from voice to SMS allows busy drivers and dispatchers to manage conversations in the SkipCalls app without needing to stop the truck or interrupt a delivery.
For trucking companies handling everything from $200 local hauls to $5,000 long-haul routes, SkipCalls provides a massive return on investment. With a simple 60-second setup that works with any carrier, you can forward missed calls to SkipCalls and ensure that no broker ever reaches a voicemail. By replacing missed opportunities with captured leads and automated text-backs, SkipCalls effectively functions as a full-time dispatch team for a fraction of the cost.
How SkipCalls Helps Trucking Companies
24/7 AI Receptionist
To ensure brokers never reach a dead-end voicemail during late-night hours, trucking companies use SkipCalls for professional coverage.
Automatic SMS follow-up
After a broker hangs up, SkipCalls instantly maintains the lead's attention by sending an automated message to their mobile device.
AI Call Summaries and Transcripts
Dispatchers can quickly review load details from missed calls by reading the condensed version of the conversation provided by SkipCalls.
Frequently Asked Questions
Can SkipCalls book delivery appointments directly into my calendar?
Yes, SkipCalls can be configured to access your calendar and book appointments or capacity confirmations directly, ensuring your schedule stays full without manual entry.
Will brokers know they are talking to an AI receptionist?
SkipCalls uses advanced voice technology that sounds natural and professional; most shippers and brokers will simply feel they are speaking with a high-quality human dispatch assistant.
How much does SkipCalls cost for a solo owner-operator?
SkipCalls offers a flat-rate pricing model at $3.99 per week or $99 per year, which includes unlimited calls and no surprise per-minute fees, making it ideal for trucking businesses of all sizes.
Does SkipCalls work with my current business phone number?
Yes, SkipCalls works with your existing number. You simply set up call forwarding to send missed or busy calls to SkipCalls, so you never have to change your contact info.
Never Miss a $5,000 Load Again
Join thousands of trucking professionals using SkipCalls to answer every broker call and text back instantly. Start your 24/7 AI dispatch today for just $3.99 a week.
Related Questions
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