If you’re searching for the best AI phone assistant, you’ve likely come across both SkipCalls and M1. In 2025, as businesses and professionals look to automate inbound and outbound calls, choosing the right solution influences not just your workflow—but your bottom line and customer satisfaction.

In this post, we’ll break down:

• Why SkipCalls and M1 are leading the AI call assistant revolution

• Features, pricing and integrations that matter

• The best M1 alternatives (and why SkipCalls may be your top pick)

• How to choose the right AI phone assistant for your business

What is an AI Phone Assistant?

An AI phone assistant uses conversational artificial intelligence to:

• Answer calls 24/7 with a human-like agent

• Make outbound calls on your behalf (e.g., booking, sales, appointment scheduling)

• Screen spam calls and transcribe messages

• Summarize calls and extract action items

• Integrate with business tools (CRM, calendar, helpdesk)

SkipCalls Overview

SkipCalls is a next-generation AI call assistant designed for small businesses, solopreneurs, and enterprises looking to automate their phone lines. Its core strengths include:

• Inbound & Outbound AI Calling: Accepts and initiates calls for you, handling bookings, cancellations, lead qualification, and customer support.

• Personalization: Create branded AI personas tailored to your business, tone, and policy.

• Instant Summaries: All call transcripts and to-dos are summarized and sent as actionable texts or emails.

• Integrations: Deep connections to CRM tools, Google Calendar, helpdesks, and more.

• Affordable Plans: Starts at just $3.99/month for personal use, with scalable business tiers.

• Privacy & Compliance: Built for privacy (GDPR/HIPAA ready), with robust analytics and role-access control.

M1 Overview

M1 is a well-known competitor in the AI phone assistant market, with a focus on productivity and seamless call management.

• AI-Powered Answering: Handles business calls, note-taking, and follow-ups.

• Dedicated Business Number: Get a new number or port your existing line for a professional touch.

• Call Transcription: 95% accurate recording and transcription of all calls.

• Text & Voice: Unlimited calls, texting, and contact management.

• Pricing: Starts around $19.99/month, with more advanced business features at higher tiers.

Feature-by-Feature Comparison

Best M1 Alternatives: Why Pick SkipCalls?

While M1 offers robust call answering and transcription, SkipCalls stands out for businesses needing full outbound automation, appointment scheduling, deeper customization, and seamless integrations—at a fraction of the price.

• Outbound Automation: Only SkipCalls lets users delegate both cold calls and routine call tasks to AI, saving hours weekly.

• Advanced Integrations: SkipCalls syncs directly with CRMs, calendars, and team tools for a 360-view of every customer call.

• Scalable Customization: Whether solo or large enterprise, you can brand, train, and scale AI personas as your business grows.

• Affordability: SkipCalls’ entry plan covers most core features for less than a quarter the cost of M1’s basic plan.

How to start with SkipCalls?

Download app for your personal use-cases from App Store or from Google Play Store.

For business use case, you can start on our B2B Platform - https://app.skipcalls.com and contact us by direct email to discuss how we can help your business: [email protected]

Other Popular Alternatives (2025)

• Google Voice & Gemini: Best for Google ecosystem users—lacks advanced outbound AI features.

• Lucy AI: Excellent for basic missed call handling and follow-up, but limited business workflow integration.

• Smith.ai: Live agents (not AI-only), better for high-touch businesses that need instant escalation.

  
  
  
  
  
  
  
  
  
  
  
  
  
  

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