
Call Forwarding Guide
How to Forward Calls from Allo Communications
Setting up call forwarding from Allo Communications to SkipCalls ensures your business stays connected 24/7 without manual effort. By routing your line to our AI answering service, you can capture every lead and provide instant support to your customers.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *72••••# | *73 |
When Busy Forwards when you're on another call | *90••••# | *91 |
No Answer Forwards if you don't pick up within a few rings | *92••••# | *91 |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Confirm that your specific Allo Communications plan has the call forwarding feature enabled by checking your account dashboard.
- •Ensure you are entering the full 10-digit SkipCalls number correctly to avoid routing errors or busy signals.
- •Listen for a confirmation tone after entering the activation code to verify the command was successfully processed by the network.
- •If calls are not forwarding, try restarting your phone or checking for any active 'Do Not Disturb' settings that might interfere.
- •Contact Allo support if you experience a rapid busy signal, as this may indicate a restriction on long-distance forwarding.
Frequently Asked Questions
Does Allo Communications charge for forwarding calls?
Most Allo plans include call forwarding, but you may be responsible for airtime or per-minute charges depending on your specific service agreement.
Can I forward calls to SkipCalls only when I don't answer?
Yes, Allo Communications typically supports conditional call forwarding, which routes calls to SkipCalls only if your line is busy or unanswered.
How long does it take for forwarding to take effect?
Call forwarding with Allo Communications is usually instantaneous once the correct dial code is entered and confirmed.
Is it possible to disable call forwarding remotely?
Typically, you must use the physical handset or the Allo customer portal to deactivate call forwarding and return to standard operation.
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