Call Forwarding Guide
How to Forward Calls from Consumer Cellular
If you use Consumer Cellular, you can turn on call forwarding so your calls go to SkipCalls instead of ringing your phone. Once forwarded, SkipCalls (an AI answering service) can answer calls 24/7 and capture details for you. Setup typically takes under 5 minutes, and you can turn it off anytime.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *72•••• | *73 |
When Busy Forwards when you're on another call | *90•••• | *91 |
No Answer Forwards if you don't pick up within a few rings | *92•••• | *93 |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Confirm you have a strong cellular signal (or Wi‑Fi Calling enabled) before entering forwarding codes—weak reception can prevent the network from saving the setting.
- •Double-check you’re using the correct forwarding type: unconditional (all calls) vs. busy/no answer/unreachable. If one mode isn’t working, test another to confirm the network is accepting changes.
- •Restart your phone after enabling call forwarding, then place a test call from another number. Consumer Cellular settings may take a moment to fully apply on the network.
- •If forwarding works sometimes but not always, check Do Not Disturb/Focus and call blocking settings—these can change how calls route before forwarding triggers.
- •If you recently changed SIMs, upgraded phones, or moved your line between devices, re-enter the forwarding codes. Consumer Cellular (on AT&T/T‑Mobile networks) may reset forwarding after provisioning changes.
Frequently Asked Questions
Does Consumer Cellular support call forwarding to SkipCalls?
Yes. Consumer Cellular supports call forwarding, and you can forward calls to your SkipCalls number so the AI answers on your behalf.
Will I be charged extra for using Consumer Cellular call forwarding?
Call forwarding may count as regular usage depending on your plan and how your calls are routed. Check your Consumer Cellular plan details or ask support to confirm how forwarded calls are billed.
Can I forward only missed calls (no answer or busy) instead of all calls?
In many cases, yes—you can set conditional call forwarding so SkipCalls answers only when you don’t pick up, you’re on another call, or you’re unreachable. Your phone and network determine which options are available.
How do I turn off call forwarding on Consumer Cellular?
You can disable call forwarding using your phone’s call settings or by dialing the appropriate deactivation code. After turning it off, make a quick test call to confirm your phone rings normally again.
Will call forwarding work if I switch phones or use eSIM on Consumer Cellular?
Usually, but forwarding settings can reset after device changes, eSIM/SIM swaps, or network reprovisioning. If calls stop forwarding, re-enable forwarding and test again to confirm SkipCalls is receiving calls.
Ready to forward your Consumer Cellular calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
