Updated September 23, 2026

Altice Call Forwarding Codes

Quick answer: to forward all Altice calls, dial *72 + number and press Call. To turn call forwarding off, dial #72.

If you use Altice in the United States, you can forward incoming calls to SkipCalls so our AI answering service can pick up 24/7. Setup typically takes under five minutes and works whether you’re forwarding a home line or a business number. Use the steps below to route calls to your SkipCalls number whenever you’re busy or after hours.

All Altice call forwarding codes

Open your phone's dialer, enter the code, and press Call. Replace number with the 10-digit number you want calls sent to — no spaces or dashes.

Altice call forwarding codes
Forward type	Turn on	Turn off
All calls Every incoming call is forwarded	`*72 + number`	`#72`
No answer Forwards if you don't pick up within a few rings	`*71 + number`	`#71`

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Forwarding mode

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#71

How to set up call forwarding on Altice

1
Open the Phone app on your Altice phone. On a landline, lift the handset and wait for a dial tone.
2
Dial *72 + number, replacing "number" with the 10-digit number you want calls sent to. No spaces or dashes.
3
Press Call. Wait for the confirmation message or tone, then hang up.
4
Call your Altice number from another phone to confirm the call is forwarded.

How to turn off Altice call forwarding

Dial the code for the forwarding you want to stop and press Call. Calls ring your Altice phone again right away.

Stop forwarding all calls#72
Stop no-answer forwarding#71

Altice call forwarding not working?

•Verify you’re forwarding from the correct Altice line: if you have multiple lines (home + business, or multiple extensions), test by calling each number to confirm which one is being forwarded.
•If the forwarding code doesn’t work, try it from a corded phone connected directly to your Altice phone port/gateway (some cordless bases or connected systems can interfere with feature codes).
•Busy/No Answer forwarding won’t trigger unless the line is truly busy or rings long enough—start a test call and let it ring for at least 20–30 seconds before assuming it failed.
•If calls forward but the caller ID looks wrong or blocked, check whether your Altice caller ID settings are enabled; some networks pass limited caller ID on forwarded calls depending on configuration.
•If forwarding suddenly stops after a service outage or equipment reboot, power-cycle your Altice gateway/phone modem and then re-activate call forwarding using the dial code again. Some configurations don’t persist through resets.

Altice call forwarding FAQ

Can I forward my Altice number to SkipCalls if I’m using a home phone line?

Yes. Altice call forwarding works for home phone service and can route calls to your SkipCalls number so the AI answers on your behalf 24/7.

Will Altice charge extra to use call forwarding?

Altice may include call forwarding in your plan or treat it as an optional feature, and forwarded calls can count like an outbound call depending on your service. Check your Altice plan details or support to confirm what applies to your line.

Can I forward only when I don’t answer (or when the line is busy)?

Usually, yes—most Altice phone services support forwarding options like “No Answer” and “Busy” in addition to forwarding all calls. After enabling it, test both scenarios to ensure it triggers the way you expect.

How do I turn off call forwarding and restore normal ringing?

You can disable forwarding anytime using the Altice dial code for “cancel call forwarding,” then place a test call to confirm your Altice phone rings normally again. It’s a good idea to keep the cancel code handy for quick changes.

Will SkipCalls work if I keep using my existing phones and voicemail?

Yes. When forwarding is enabled, calls route to SkipCalls to be answered by the AI. When forwarding is off, calls go back to your normal Altice setup (including any voicemail or hunt group behavior you already use).

Call forwarding codes for other carriers

See the full list of call forwarding codes by carrier.

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Want the exact dialer string? Use the call forwarding code generator.