Updated September 23, 2026

Comcast Business Call Forwarding Codes

Quick answer: to forward all Comcast Business calls, dial *72 + number and press Call. To turn call forwarding off, dial *73.

Forwarding your Comcast Business calls to SkipCalls ensures every customer reaches a professional AI assistant 24/7. This simple setup takes less than five minutes and integrates seamlessly with your existing Comcast office phone system.

All Comcast Business call forwarding codes

Open your phone's dialer, enter the code, and press Call. Replace number with the 10-digit number you want calls sent to — no spaces or dashes.

Comcast Business call forwarding codes
Forward type	Turn on	Turn off
All calls Every incoming call is forwarded	`*72 + number`	`*73`
When busy Forwards when you're on another call	`*90 + number`	`*91`
No answer Forwards if you don't pick up within a few rings	`*92 + number`	`*93`
Unreachable Forwards when your phone is off or has no signal	`*59 + number`	`*59`

Generate your exact Comcast Business code

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Forwarding mode

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Enter a complete phone number

Turn forwarding off

*93

How to set up call forwarding on Comcast Business

1
Open the Phone app on your Comcast Business phone. On a landline, lift the handset and wait for a dial tone.
2
Dial *72 + number, replacing "number" with the 10-digit number you want calls sent to. No spaces or dashes.
3
Press Call. Wait for the confirmation message or tone, then hang up.
4
Call your Comcast Business number from another phone to confirm the call is forwarded.

How to turn off Comcast Business call forwarding

Dial the code for the forwarding you want to stop and press Call. Calls ring your Comcast Business phone again right away.

Stop forwarding all calls*73
Stop busy forwarding*91
Stop no-answer forwarding*93
Stop unreachable forwarding*59

Comcast Business call forwarding not working?

•Verify that the Call Forwarding feature is enabled on your specific Comcast Business account tier.
•Ensure you are entering the full 10-digit SkipCalls destination number without any extra prefixes.
•Check your Comcast Business VoiceEdge portal if the star codes are not responding on your physical handset.
•Confirm that your account has no outbound calling restrictions, as this can block the forwarding process.
•If calls are not connecting, try deactivating and reactivating the service to refresh the network connection.

Comcast Business call forwarding FAQ

Can I forward my Comcast Business line to an AI answering service?

Yes, you can forward any Comcast Business line to SkipCalls to ensure your calls are handled by an AI assistant at any time of day.

How do I stop forwarding calls back to my Comcast phone?

You can typically disable forwarding by dialing *73 from your Comcast Business phone or by toggling the setting off in your online account manager.

Will my callers know their call is being forwarded?

No, the forwarding process is seamless and callers will simply hear the SkipCalls AI assistant answer the line as expected.

Does Comcast Business charge for forwarding calls?

Most Comcast Business plans include call forwarding, but you should verify if your specific plan has any per-minute usage fees for forwarded airtime.

Can I forward calls only when my Comcast line is busy?

Yes, Comcast Business supports 'Call Forwarding Busy,' which allows you to send calls to SkipCalls only when you are already on another line.

Call forwarding codes for other carriers

See the full list of call forwarding codes by carrier.

Ready to forward your Comcast Business calls?

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Want the exact dialer string? Use the call forwarding code generator.