Call Forwarding Guide
How to Forward Calls from MCI
Forwarding your MCI business line to SkipCalls ensures every caller is greeted by an intelligent AI assistant, even after hours. This simple setup allows you to bridge your traditional MCI service with modern automation in under five minutes.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
No Answer Forwards if you don't pick up within a few rings | *92•••• | *92 |
When Busy Forwards when you're on another call | *68•••• | *68 |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Verify that call forwarding is active on your MCI account by contacting customer support if dial codes do not respond.
- •Ensure you are entering the full 10-digit SkipCalls number including the area code to avoid routing errors.
- •Check for existing blocks or features like Do Not Disturb on your MCI line that might interfere with forwarding protocols.
- •Listen for a confirmation tone after entering the activation code to ensure the command was processed successfully by the network.
Frequently Asked Questions
Does MCI charge extra for call forwarding?
While the feature is often included in standard packages, MCI may charge per-minute rates or a monthly fee depending on your specific service agreement.
Can I forward MCI calls to any number?
Yes, you can forward your MCI calls to any standard 10-digit US number, including your dedicated SkipCalls AI assistant line.
How do I turn off call forwarding on my MCI line?
To deactivate forwarding and resume normal service, simply dial the specific deactivation code provided by MCI, which is typically *73 or #73.
Ready to forward your MCI calls?
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