Call Forwarding Guide
How to Forward Calls from Fido
Easily route your Fido mobile calls to SkipCalls to ensure every customer is greeted by an intelligent AI assistant. This simple setup allows you to manage incoming inquiries 24/7 without being tied to your phone.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *21*••••# | ##21# |
When Busy Forwards when you're on another call | *67*••••# | ##67# |
No Answer Forwards if you don't pick up within a few rings | *61*••••# | ##61# |
When Unreachable Forwards when your phone is off or has no signal | *62*••••# | ##62# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Ensure your Fido plan includes the call forwarding add-on, as some legacy or basic prepaid plans may restrict this feature.
- •Double-check that you have entered the correct 10-digit SkipCalls destination number after the dial code.
- •Restart your mobile device after applying the dial codes to refresh your network connection with Fido's towers.
- •Confirm that your account is in good standing, as Fido may temporarily disable feature changes if there is an overdue balance.
Frequently Asked Questions
Does Fido charge for call forwarding?
Most Fido plans include call forwarding, but usage may be billed per minute or deducted from your airtime depending on your specific package.
Can I forward calls while roaming outside of Canada?
Yes, but Fido often charges significant roaming fees for calls forwarded while you are outside their network coverage area.
How do I stop forwarding calls from my Fido phone?
You can deactivate forwarding at any time by entering the specific deactivation dial code or through your Fido device settings.
Is SkipCalls compatible with Fido's prepaid plans?
Yes, SkipCalls works with any Fido plan that supports standard conditional or unconditional call forwarding features.
Ready to forward your Fido calls?
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