Call Forwarding Guide
How to Forward Calls from Freedom Mobile
Forwarding your Freedom Mobile calls to SkipCalls ensures that your business never misses a lead, even when you are unavailable. By connecting your Canadian mobile service to our AI answering platform, you can provide 24/7 support to your callers in just a few simple steps.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *21*••••# | #21# |
When Busy Forwards when you're on another call | *67*••••# | #67# |
No Answer Forwards if you don't pick up within a few rings | *61*••••# | #61# |
When Unreachable Forwards when your phone is off or has no signal | *62*••••# | #62# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Check if your specific Freedom Mobile plan has call forwarding enabled, as some basic tiers might require an add-on.
- •Verify that you are using the correct dial codes for activation, as errors can prevent the network from redirecting the call.
- •If the forwarding isn't working, ensure your phone has a stable cellular signal and is not in airplane mode during setup.
- •Confirm your account status with Freedom Mobile is active and in good standing to avoid service interruptions.
Frequently Asked Questions
Are there extra fees for forwarding calls on Freedom Mobile?
Freedom Mobile may charge per-minute fees or require a specific plan feature for call forwarding, so check your current service agreement for details.
Can I forward Freedom calls to SkipCalls while roaming?
Yes, but it is recommended to set up your forwarding before you leave Canada to avoid potential roaming and long-distance charges.
How do I cancel call forwarding on my Freedom device?
You can turn off call forwarding at any time by entering the standard deactivation dial code into your phone's dialer.
Will SkipCalls answer my calls if my Freedom phone is off?
Yes, once call forwarding is configured, Freedom Mobile redirects calls at the network level, meaning SkipCalls can answer even if your device is powered down.
Ready to forward your Freedom Mobile calls?
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