Call Forwarding Guide
How to Forward Calls from Koodo Mobile
Forwarding your Koodo Mobile calls to SkipCalls ensures every inquiry is handled by our intelligent AI assistant, even when you are unavailable. In just a few minutes, you can connect your Canadian mobile line to our 24/7 answering service for seamless call management.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | *21*••••# | #21# |
When Busy Forwards when you're on another call | *67*••••# | #67# |
No Answer Forwards if you don't pick up within a few rings | *61*••••# | #61# |
When Unreachable Forwards when your phone is off or has no signal | *62*••••# | #62# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Ensure your Koodo plan includes call forwarding as an active feature or add-on.
- •Check your network signal strength, as carrier dial codes may fail if your connection is unstable.
- •Verify the SkipCalls destination number is entered correctly with the full 10-digit format.
- •Restart your device if the dial codes do not seem to activate the forwarding feature immediately.
Frequently Asked Questions
Does Koodo charge for call forwarding?
Most Koodo plans charge a per-minute fee for forwarded calls unless you have a specific unlimited forwarding add-on included in your monthly plan.
Can I forward Koodo calls to SkipCalls while traveling?
Yes, once call forwarding is activated, Koodo will route calls to SkipCalls regardless of your physical location, though international roaming rates may apply during setup.
How do I turn off call forwarding on Koodo?
You can easily deactivate forwarding by using specific Koodo cancellation dial codes or by adjusting the settings directly in your phone's call menu.
Will my Koodo phone still ring if I enable forwarding?
If you choose 'unconditional' forwarding, the call goes directly to SkipCalls. If you choose 'conditional' forwarding, your phone rings first before transferring the call.
Ready to forward your Koodo Mobile calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
