
Updated
Public Mobile Call Forwarding Codes
Quick answer: to forward all Public Mobile calls, dial *21*number# and press Call. To turn call forwarding off, dial ##21#. To check whether forwarding is on, dial *#21#.
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All Public Mobile call forwarding codes
Open your phone's dialer, enter the code, and press Call. Replace number with the 10-digit number you want calls sent to — no spaces or dashes.
| Forward type | Turn on | Turn off | Check status |
|---|---|---|---|
All calls Every incoming call is forwarded | *21*number# | ##21# | *#21# |
When busy Forwards when you're on another call | *67*number# | ##67# | *#67# |
No answer Forwards if you don't pick up within a few rings | *61*number# | ##61# | *#61# |
Unreachable Forwards when your phone is off or has no signal | *62*number# | ##62# | *#62# |
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##61#How to set up call forwarding on Public Mobile
- 1
Open the Phone app on your Public Mobile phone. On a landline, lift the handset and wait for a dial tone.
- 2
Dial *21*number#, replacing "number" with the 10-digit number you want calls sent to. No spaces or dashes.
- 3
Press Call. Wait for the confirmation message or tone, then hang up.
- 4
Dial *#21# to confirm forwarding is on, or call your Public Mobile number from another phone.
How to turn off Public Mobile call forwarding
Dial the code for the forwarding you want to stop and press Call. Calls ring your Public Mobile phone again right away.
- Stop forwarding all calls
##21# - Stop busy forwarding
##67# - Stop no-answer forwarding
##61# - Stop unreachable forwarding
##62# - Cancel every forwarding rule at once
##002#
Turn on Public Mobile call forwarding in phone settings
Prefer menus over dial codes? Both phones support forwarding on Public Mobile without dialing anything.
iPhone
- Open Settings → Apps → Phone (older iOS: Settings → Phone).
- Tap Call Forwarding and switch it on.
- Tap Forward To, enter the 10-digit number, and go back to save.
iPhone settings only forward all calls. Use the dial codes above for busy or no-answer forwarding.
Android (Samsung, Pixel)
- Open the Phone app → ⋮ → Settings.
- Samsung: Supplementary services → Call forwarding. Pixel: Calls or Calling accounts → Call forwarding.
- Pick always, when busy, when unanswered, or when unreachable, enter the number, and tap Enable.
Public Mobile call forwarding not working?
- •Check if your Public Mobile plan includes call forwarding features as some legacy prepaid plans may have specific restrictions.
- •Ensure your Public Mobile account has an active balance, as services are suspended if the prepaid cycle hasn't been renewed.
- •Verify that you are using the correct 10-digit SkipCalls destination number including the appropriate Canadian area code.
- •If the MMI dial codes return an error, try toggling Airplane Mode or restarting your phone to re-establish a connection to the network.
Public Mobile call forwarding FAQ
Does Public Mobile charge extra for call forwarding?
How do I cancel call forwarding on Public Mobile?
Is SkipCalls compatible with Public Mobile in Canada?
Can I set up conditional forwarding with Public Mobile?
Call forwarding codes for other carriers
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