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Call Forwarding Guide

How to Forward Calls from Public Mobile

Redirect your Public Mobile calls to SkipCalls in 2026 to experience the latest in AI phone answering technology. This 5-minute setup ensures your Canadian number is managed 24/7 by a professional virtual assistant.

Forwarding Codes

Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.

Forward TypeActivateDeactivate
All Calls
Every incoming call goes to SkipCalls
*21*••••###21#
When Busy
Forwards when you're on another call
*67*••••###67#
No Answer
Forwards if you don't pick up within a few rings
*61*••••###61#
When Unreachable
Forwards when your phone is off or has no signal
*62*••••###62#

Replace •••• with your SkipCalls phone number (found in the app under Settings).

Troubleshooting

  • Check if your Public Mobile plan includes call forwarding features as some legacy prepaid plans may have specific restrictions.
  • Ensure your Public Mobile account has an active balance, as services are suspended if the prepaid cycle hasn't been renewed.
  • Verify that you are using the correct 10-digit SkipCalls destination number including the appropriate Canadian area code.
  • If the MMI dial codes return an error, try toggling Airplane Mode or restarting your phone to re-establish a connection to the network.

Frequently Asked Questions

Does Public Mobile charge extra for call forwarding?
Most Public Mobile plans include call forwarding, though it usually counts against your available plan minutes. Check your Self-Serve account to confirm your specific plan's inclusions.
How do I cancel call forwarding on Public Mobile?
You can disable forwarding by entering the deactivation dial codes on your keypad or by adjusting the call settings in your phone's menu. This immediately restores normal call routing.
Is SkipCalls compatible with Public Mobile in Canada?
Yes, SkipCalls works seamlessly with Public Mobile. By forwarding your calls to our AI system, you ensure every caller receives an immediate response regardless of your availability.
Can I set up conditional forwarding with Public Mobile?
Public Mobile supports conditional call forwarding, which redirects calls only when your line is busy, unreachable, or goes unanswered, rather than forwarding every single call.

Ready to forward your Public Mobile calls?

Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.

Want the exact dialer string? Use the call forwarding code generator.