Call Forwarding Guide
How to Forward Calls from Videotron
Connect your Videotron line to SkipCalls to ensure your business or personal calls are never missed by using our AI-powered answering service. This simple configuration allows your Videotron service to route incoming traffic to our intelligent system in just a few minutes.
Forwarding Codes
Open your phone's dialer, enter the activation code, and press Call. Replace your SkipCalls number with the number from your SkipCalls app.
| Forward Type | Activate | Deactivate |
|---|---|---|
All Calls Every incoming call goes to SkipCalls | **21*••••# | ##21# |
When Busy Forwards when you're on another call | **67*••••# | ##67# |
No Answer Forwards if you don't pick up within a few rings | **61*••••# | ##61# |
When Unreachable Forwards when your phone is off or has no signal | **62*••••# | ##62# |
Replace •••• with your SkipCalls phone number (found in the app under Settings).
Troubleshooting
- •Confirm that Call Forwarding is enabled on your Videotron account before using dial codes.
- •Restart your mobile device if the network fails to recognize the activation sequence.
- •Ensure you are within a Videotron coverage area to properly update your network settings.
- •Double-check the forwarding number provided by SkipCalls for accuracy.
Frequently Asked Questions
Is call forwarding compatible with all Videotron plans?
Most Videotron mobile and residential plans support call forwarding, though some legacy or basic packages may require an add-on.
How do I reverse the forwarding to SkipCalls?
You can cancel forwarding at any time by dialing the deactivation code from your Videotron device to restore standard call handling.
Can I use SkipCalls with Videotron's Business plans?
Yes, Videotron Business lines are fully compatible with SkipCalls, providing a professional AI receptionist for your company.
Ready to forward your Videotron calls?
Set up SkipCalls in minutes. Your AI receptionist answers every call 24/7 — no missed leads, no voicemail tag.
