Updated
Videotron Call Forwarding Codes
Quick answer: to forward all Videotron calls, dial **21*number# and press Call. To turn call forwarding off, dial ##21#. To check whether forwarding is on, dial *#21#.
Connect your Videotron line to SkipCalls to ensure your business or personal calls are never missed by using our AI-powered answering service. This simple configuration allows your Videotron service to route incoming traffic to our intelligent system in just a few minutes.
All Videotron call forwarding codes
Open your phone's dialer, enter the code, and press Call. Replace number with the 10-digit number you want calls sent to — no spaces or dashes.
| Forward type | Turn on | Turn off | Check status |
|---|---|---|---|
All calls Every incoming call is forwarded | **21*number# | ##21# | *#21# |
When busy Forwards when you're on another call | **67*number# | ##67# | *#67# |
No answer Forwards if you don't pick up within a few rings | **61*number# | ##61# | *#61# |
Unreachable Forwards when your phone is off or has no signal | **62*number# | ##62# | *#62# |
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Activate forwarding
Enter a complete phone numberTurn forwarding off
##61#How to set up call forwarding on Videotron
- 1
Open the Phone app on your Videotron phone. On a landline, lift the handset and wait for a dial tone.
- 2
Dial **21*number#, replacing "number" with the 10-digit number you want calls sent to. No spaces or dashes.
- 3
Press Call. Wait for the confirmation message or tone, then hang up.
- 4
Dial *#21# to confirm forwarding is on, or call your Videotron number from another phone.
How to turn off Videotron call forwarding
Dial the code for the forwarding you want to stop and press Call. Calls ring your Videotron phone again right away.
- Stop forwarding all calls
##21# - Stop busy forwarding
##67# - Stop no-answer forwarding
##61# - Stop unreachable forwarding
##62# - Cancel every forwarding rule at once
##002#
Turn on Videotron call forwarding in phone settings
Prefer menus over dial codes? Both phones support forwarding on Videotron without dialing anything.
iPhone
- Open Settings → Apps → Phone (older iOS: Settings → Phone).
- Tap Call Forwarding and switch it on.
- Tap Forward To, enter the 10-digit number, and go back to save.
iPhone settings only forward all calls. Use the dial codes above for busy or no-answer forwarding.
Android (Samsung, Pixel)
- Open the Phone app → ⋮ → Settings.
- Samsung: Supplementary services → Call forwarding. Pixel: Calls or Calling accounts → Call forwarding.
- Pick always, when busy, when unanswered, or when unreachable, enter the number, and tap Enable.
Videotron call forwarding not working?
- •Confirm that Call Forwarding is enabled on your Videotron account before using dial codes.
- •Restart your mobile device if the network fails to recognize the activation sequence.
- •Ensure you are within a Videotron coverage area to properly update your network settings.
- •Double-check the forwarding number provided by SkipCalls for accuracy.
Videotron call forwarding FAQ
Is call forwarding compatible with all Videotron plans?
How do I reverse the forwarding to SkipCalls?
Can I use SkipCalls with Videotron's Business plans?
Call forwarding codes for other carriers
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Want the exact dialer string? Use the call forwarding code generator.