Updated
Virgin Mobile Call Forwarding Codes
Quick answer: to forward all Virgin Mobile calls, dial **21*number# and press Call. To turn call forwarding off, dial ##21#. To check whether forwarding is on, dial *#21#.
Forward your Virgin Mobile calls to SkipCalls to ensure every customer inquiry is handled by an intelligent AI assistant 24/7. This simple setup takes less than five minutes and helps you maintain a professional presence without ever missing a lead.
All Virgin Mobile call forwarding codes
Open your phone's dialer, enter the code, and press Call. Replace number with the 10-digit number you want calls sent to — no spaces or dashes.
| Forward type | Turn on | Turn off | Check status |
|---|---|---|---|
All calls Every incoming call is forwarded | **21*number# | ##21# | *#21# |
When busy Forwards when you're on another call | **67*number# | ##67# | *#67# |
No answer Forwards if you don't pick up within a few rings | **61*number# | ##61# | *#61# |
Unreachable Forwards when your phone is off or has no signal | **62*number# | ##62# | *#62# |
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##61#How to set up call forwarding on Virgin Mobile
- 1
Open the Phone app on your Virgin Mobile phone. On a landline, lift the handset and wait for a dial tone.
- 2
Dial **21*number#, replacing "number" with the 10-digit number you want calls sent to. No spaces or dashes.
- 3
Press Call. Wait for the confirmation message or tone, then hang up.
- 4
Dial *#21# to confirm forwarding is on, or call your Virgin Mobile number from another phone.
How to turn off Virgin Mobile call forwarding
Dial the code for the forwarding you want to stop and press Call. Calls ring your Virgin Mobile phone again right away.
- Stop forwarding all calls
##21# - Stop busy forwarding
##67# - Stop no-answer forwarding
##61# - Stop unreachable forwarding
##62# - Cancel every forwarding rule at once
##002#
Turn on Virgin Mobile call forwarding in phone settings
Prefer menus over dial codes? Both phones support forwarding on Virgin Mobile without dialing anything.
iPhone
- Open Settings → Apps → Phone (older iOS: Settings → Phone).
- Tap Call Forwarding and switch it on.
- Tap Forward To, enter the 10-digit number, and go back to save.
iPhone settings only forward all calls. Use the dial codes above for busy or no-answer forwarding.
Android (Samsung, Pixel)
- Open the Phone app → ⋮ → Settings.
- Samsung: Supplementary services → Call forwarding. Pixel: Calls or Calling accounts → Call forwarding.
- Pick always, when busy, when unanswered, or when unreachable, enter the number, and tap Enable.
Virgin Mobile call forwarding not working?
- •Ensure your Virgin Mobile plan is active and has sufficient balance if you are using a prepaid service.
- •Double-check that you have entered the correct SkipCalls destination number after the activation dial code.
- •Restart your mobile device to refresh the network connection if the forwarding command fails to register.
- •Confirm that your specific Virgin Mobile regional plan supports call forwarding features by checking your account dashboard.
Virgin Mobile call forwarding FAQ
Does Virgin Mobile charge for forwarding calls?
Can I forward Virgin Mobile calls to an AI answering service?
How do I stop forwarding my Virgin Mobile calls?
Will forwarding work if my Virgin Mobile phone is turned off?
Call forwarding codes for other carriers
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Want the exact dialer string? Use the call forwarding code generator.