Pricing Inquiry Scripts
Pricing Inquiry Response Scripts for Lawn Care Professionals
In the lawn care industry, the first person to answer the phone usually wins the season contract. These scripts help you provide professional pricing quickly, whether you are on a zero-turn mower or finishing a mulch job, ensuring you never lose a $3,000 recurring account to a competitor.
The Standard Weekly Mow Inquiry
Use this when a homeowner calls for a basic recurring mowing price.
Thanks for calling! For a standard residential lot in this area, our weekly maintenance usually runs between $40 and $65 per visit. This includes professional mowing, string trimming around all edges, and blowing clippings off your driveway and walkways. To give you an exact figure, I just need to pull up your property on my GPS or swing by this afternoon. Would you like me to send over a formal quote once I measure your turf square footage?
Tips for this scenario
- -Mention that 'trimming and blowing' are included so they know it is a full service, not just a quick cut.
- -Use a range to protect yourself from overgrown yards or steep hills.
Common Mistakes to Avoid
!Answering the phone while a mower or blower is running in the background.
!Giving a firm price without asking about 'pet waste' or 'locked gates' on the property.
!Forgetting to ask for the customer's physical address immediately.
!Not mentioning that you are insured, which justifies your higher professional rates.
!Letting a new lead go to a generic voicemail that doesn't promise a fast callback.
